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How To Fix VSMI029 - Internal material ID for customer ID & not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VSMI - Message for Development Class VSMI

  • Message number: 029

  • Message text: Internal material ID for customer ID & not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VSMI029 - Internal material ID for customer ID & not found ?

    The SAP error message VSMI029 indicates that the internal material ID for a specified customer ID could not be found. This error typically occurs in the context of sales and distribution (SD) or material management (MM) processes, particularly when dealing with customer-specific materials or configurations.

    Cause:

    1. Missing Configuration: The internal material ID may not have been created or configured for the specific customer in the system.
    2. Data Inconsistency: There may be inconsistencies in the master data, such as missing entries in the customer-material info record.
    3. Incorrect Customer ID: The customer ID being referenced may be incorrect or not properly set up in the system.
    4. Authorization Issues: The user may not have the necessary permissions to access the material ID for the specified customer.

    Solution:

    1. Check Customer-Material Info Record:

      • Navigate to the customer-material info record (transaction code VD03 for display).
      • Ensure that the internal material ID is correctly assigned to the customer ID in question.
    2. Create or Update the Info Record:

      • If the info record does not exist, create it using transaction code VD01 (create) or VD02 (change).
      • Ensure that the internal material ID is correctly linked to the customer.
    3. Verify Customer ID:

      • Double-check the customer ID being used in the transaction to ensure it is correct and exists in the system.
    4. Check Material Master Data:

      • Ensure that the material master data is complete and correctly configured for the relevant sales organization and distribution channel.
    5. Authorization Check:

      • Verify that the user has the necessary authorizations to access the customer and material data.
    6. Consult with IT Support:

      • If the issue persists, consult with your SAP support team or IT department to investigate further, as there may be underlying issues with the system configuration or data integrity.

    Related Information:

    • Transaction Codes:

      • VD03: Display Customer-Material Info Record
      • VD01: Create Customer-Material Info Record
      • VD02: Change Customer-Material Info Record
      • MM03: Display Material Master
      • MM01: Create Material Master
      • MM02: Change Material Master
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.

    • Documentation: Review SAP documentation related to customer-material info records and material master data management for best practices and troubleshooting steps.

    By following these steps, you should be able to identify and resolve the issue causing the VSMI029 error message.

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