How To Fix VSMI001 - More than one info record exists for customer &1 and material &2

SAP Error Message - Details

• Message type: E = Error

• Message class: VSMI - Message for Development Class VSMI

• Message number: 001

• Message text: More than one info record exists for customer &1 and material &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSMI001 - More than one info record exists for customer &1 and material &2 ?

  The SAP error message VSMI001 indicates that there is more than one info record for a specific customer and material combination. This can occur in scenarios where the system is trying to retrieve or process information related to a customer-material relationship, but finds multiple entries in the info records, leading to ambiguity.
  Cause:
  
  Multiple Info Records: The primary cause of this error is the existence of multiple info records for the same customer and material combination in the system. This can happen due to:
  
  Duplicate entries created inadvertently.
  Different conditions or pricing agreements set up for the same customer and material.
  Changes in the info records that were not properly managed.
  
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Info Records:
  
  Use transaction code ME13 (Display Info Record) to check the existing info records for the specific customer and material combination.
  Enter the customer number and material number to see the list of info records.
  
  
  
  Identify Duplicates:
  
  Review the list of info records to identify duplicates. Look for differences in conditions, validity periods, or other relevant fields.
  
  
  
  Delete or Merge Records:
  
  If you find duplicate records that are not needed, you can delete the unnecessary info records using transaction code ME12 (Change Info Record).
  If the records contain different conditions that are both needed, consider merging the relevant information into a single record.
  
  
  
  Consult with Stakeholders:
  
  If you are unsure about which records to keep or delete, consult with relevant stakeholders (e.g., sales, purchasing, or pricing teams) to determine the correct approach.
  
  
  
  Maintain Data Integrity:
  
  After resolving the duplicates, ensure that proper data entry practices are followed to prevent similar issues in the future.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ME13: Display Info Record
  ME12: Change Info Record
  ME11: Create Info Record (if you need to create a new one after cleaning up duplicates)
  
  
  
  Info Record Fields: Familiarize yourself with the fields in the info record, such as:
  
  Vendor
  Material
  Purchasing Organization
  Conditions (pricing, delivery, etc.)
  Validity Dates
  
  
  
  SAP Documentation: Refer to SAP Help documentation for more detailed information on managing info records and understanding their role in the procurement process.
  
  
  By following these steps, you should be able to resolve the VSMI001 error and ensure that your info records are correctly maintained.