How To Fix VSCAN076 - Virus scan provider &1 is not configured

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 076

• Message text: Virus scan provider &1 is not configured

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN076 - Virus scan provider &1 is not configured ?

  The SAP error message VSCAN076 indicates that the virus scan provider specified in the SAP system is not configured correctly. This error typically arises when the system is trying to perform a virus scan on files (such as attachments or uploads) but cannot find a valid configuration for the virus scan provider.
  Cause:
  
  Missing Configuration: The virus scan provider is not configured in the SAP system.
  Incorrect Provider Name: The name of the virus scan provider specified in the configuration does not match any installed or available providers.
  Provider Not Installed: The virus scan software is not installed on the server where the SAP system is running.
  Network Issues: If the virus scan provider is a remote service, there may be network connectivity issues preventing the SAP system from reaching it.
  
  Solution:
  To resolve the VSCAN076 error, follow these steps:
  
  
  Check Configuration:
  
  Go to transaction code RSCONN01 in the SAP GUI.
  Check the configuration of the virus scan provider. Ensure that the provider is correctly defined and that all necessary parameters are set.
  
  
  
  Verify Provider Name:
  
  Ensure that the name of the virus scan provider in the configuration matches the actual provider installed on the system.
  
  
  
  Install Virus Scan Software:
  
  If the virus scan provider is not installed, install the appropriate virus scan software on the server. Common providers include McAfee, Symantec, and others.
  
  
  
  Check Network Connectivity:
  
  If the virus scan provider is a remote service, ensure that there are no network issues preventing the SAP system from accessing it. Check firewall settings and network configurations.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may provide additional guidance or patches related to the virus scan provider configuration.
  
  
  
  Restart Services:
  
  After making changes to the configuration or installing new software, restart the relevant SAP services to ensure that the changes take effect.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for configuring virus scan interfaces. This documentation provides detailed steps and examples for setting up various virus scan providers.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the VSCAN076 error and ensure that your virus scan provider is correctly configured in your SAP system.