How To Fix VSCAN056 - Virus "&1&2" found in object "&3&4"

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 056

• Message text: Virus "&1&2" found in object "&3&4"

What causes this issue?

The scan engine found the virus "&V1&&V2&" when checking the object
"&V3&&V4&".
For technical reasons, the object name and the virus name are restricted
to a length of 100 characters. The content of these fields is filled
by the scan engine.

System Response

The application's reaction to this infection depends on the setting of
the selected virus scan profile.

How to fix this error?

For detailed information about this virus, see the documentation for the
scan engine.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN056 - Virus "&1&2" found in object "&3&4" ?

  The SAP error message VSCAN056 indicates that a virus has been detected in an object being processed by the SAP system. This message is part of the SAP Virus Scan Interface (VSI), which is designed to integrate with antivirus software to scan files and objects for potential threats.
  Cause:
  The error message VSCAN056 is triggered when the antivirus software integrated with SAP detects a virus in a specific object. The placeholders in the message represent:
  
  &1: The name of the virus detected.
  &2: Additional information about the virus (e.g., its type or severity).
  &3: The name of the object in which the virus was found (e.g., a file or document).
  &4: Additional details about the object (e.g., its path or ID).
  
  Solution:
  
  
  Quarantine the Object: The first step is to ensure that the infected object is quarantined to prevent further spread of the virus. This may involve moving the object to a secure location or deleting it if it is not needed.
  
  
  Update Antivirus Software: Ensure that the antivirus software integrated with SAP is up to date. Regular updates can help in detecting the latest threats.
  
  
  Scan the System: Perform a full system scan using the antivirus software to identify and remove any other potential threats.
  
  
  Review Logs: Check the logs of the antivirus software and the SAP system to gather more information about the incident. This can help in understanding how the virus entered the system.
  
  
  Restore from Backup: If the infected object is critical and cannot be deleted, consider restoring it from a clean backup if available.
  
  
  Educate Users: Provide training to users on safe practices to avoid downloading or executing potentially harmful files.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates related to the Virus Scan Interface and the specific virus detected.
  
  
  Contact Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or your antivirus vendor for help.
  
  
  Related Information:
  
  SAP Virus Scan Interface (VSI): This is a framework that allows SAP systems to integrate with third-party antivirus solutions. It is essential for maintaining the security of the SAP environment.
  Regular Maintenance: Regularly update both the SAP system and the antivirus software to ensure that they are equipped to handle new threats.
  Security Policies: Implement and enforce security policies within the organization to minimize the risk of virus infections.
  
  By following these steps, you can address the VSCAN056 error and enhance the security of your SAP system.