How To Fix VSCAN044 - Virus scan server &1 was not started due to configuration errors

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 044

• Message text: Virus scan server &1 was not started due to configuration errors

What causes this issue?

After virus scan server &V1& was started, a check of the configuration
data found inconsistencies. These must now be corrected.

System Response

The virus scan server was stopped again immediately after it was
started.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Analyze the error messages displayed in the configuration for the
virus scan servers, and correct the incorrect settings.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN044 - Virus scan server &1 was not started due to configuration errors ?

  The SAP error message VSCAN044 indicates that the virus scan server (VSS) was not started due to configuration errors. This error typically arises when the virus scan interface (VSI) is not properly configured or when there are issues with the virus scan server itself.
  Causes:
  
  Configuration Errors: The virus scan server may not be configured correctly in the SAP system. This could include incorrect parameters in the configuration settings.
  Missing or Incorrect Path: The path to the virus scan executable may be incorrect or the executable may be missing.
  Permissions Issues: The user under which the virus scan server is running may not have the necessary permissions to access the required files or directories.
  Network Issues: If the virus scan server is running on a different machine, network connectivity issues could prevent it from starting.
  Service Not Running: The virus scan service itself may not be running on the server.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the SAP transaction RZ10 or RZ11 to check the parameters related to the virus scan server.
  Ensure that the parameters such as vscan/server and vscan/host are correctly set.
  
  
  
  Verify Path:
  
  Check the path to the virus scan executable in the configuration. Make sure it points to the correct location where the virus scan software is installed.
  
  
  
  Permissions:
  
  Ensure that the user account running the virus scan server has the necessary permissions to access the executable and any required directories.
  
  
  
  Check Service Status:
  
  If the virus scan server is running on a different machine, ensure that the service is up and running. You can check this by logging into that machine and verifying the service status.
  
  
  
  Review Logs:
  
  Check the logs for the virus scan server for any additional error messages that might provide more context on the configuration errors.
  
  
  
  Restart the Virus Scan Server:
  
  After making any changes, restart the virus scan server to see if the issue is resolved.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for the specific virus scan software you are using for any additional configuration steps or troubleshooting tips.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the virus scan server for any known issues or patches that may address the problem.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Virus Scan Software Documentation: Review the documentation for the specific virus scan software you are using to ensure compatibility and correct configuration.
  
  By following these steps, you should be able to identify and resolve the configuration errors causing the VSCAN044 error message.