How To Fix VSCAN037 - Scanner group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 037

• Message text: Scanner group &1 does not exist

What causes this issue?

The requested scanner group &V1& is not entered in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check the configuration of the scanner groups and the application that
requested scanner group &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN037 - Scanner group &1 does not exist ?

  The SAP error message VSCAN037 indicates that the scanner group specified in the system does not exist. This error typically occurs in the context of SAP's logistics or sales and distribution modules, particularly when dealing with barcode scanning or similar functionalities.
  Cause:
  
  Non-existent Scanner Group: The scanner group referenced in the transaction or configuration does not exist in the system.
  Incorrect Configuration: The scanner group may not have been set up correctly in the system.
  Typographical Error: There may be a typo in the scanner group name or ID being referenced.
  Authorization Issues: The user may not have the necessary authorizations to access the specified scanner group.
  
  Solution:
  
  
  Check Scanner Group Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in the IMG under Logistics or Sales and Distribution).
  Verify that the scanner group exists and is correctly configured.
  
  
  
  Create or Modify Scanner Group:
  
  If the scanner group does not exist, you may need to create it. This can typically be done in the configuration settings.
  If it exists but is incorrectly configured, make the necessary adjustments.
  
  
  
  Verify Input:
  
  Double-check the input for any typos or incorrect references to the scanner group. Ensure that the name or ID is correct.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the scanner group. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on setting up and managing scanner groups.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like SPRO to access the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: SAP Community and other user forums can be valuable resources for finding solutions to similar issues encountered by other users.
  
  By following these steps, you should be able to resolve the VSCAN037 error and ensure that the scanner group is correctly set up in your SAP system.