How To Fix VSCAN033 - Virus scan profile &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 033

• Message text: Virus scan profile &1 is not active

What causes this issue?

The requested virus scan profile &V1& has the status "Not active" in
the configuration of the virus scan profiles.

System Response

The virus scan profile cannot be retrieved.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Check the status of the virus scan profile in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN033 - Virus scan profile &1 is not active ?

  The SAP error message VSCAN033 indicates that a virus scan profile specified in the system is not active. This can occur in environments where SAP has integrated virus scanning capabilities to ensure that files being uploaded or processed do not contain malicious content.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Inactive Virus Scan Profile: The virus scan profile referenced in the error message is not activated in the SAP system.
  Configuration Issues: There may be configuration issues in the virus scan settings, such as incorrect profile assignment or missing profiles.
  Authorization Issues: The user may not have the necessary authorizations to access or activate the virus scan profile.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Virus Scan Profile:
  
  Go to transaction code SICF and check the configuration of the virus scan profile.
  Ensure that the profile mentioned in the error message is listed and properly configured.
  
  
  
  Activate the Virus Scan Profile:
  
  If the profile is inactive, you can activate it by navigating to the relevant configuration settings in the SAP system.
  Use transaction code VIRUS_SCAN to manage virus scan profiles. Here, you can activate the profile if it is not already active.
  
  
  
  Review Configuration:
  
  Ensure that the virus scan server is correctly configured and that the connection between the SAP system and the virus scan server is functioning properly.
  Check the settings in transaction RZ10 for profile parameters related to virus scanning.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and use the virus scan profile.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to virus scanning for any specific configurations or updates that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SICF: Service Maintenance
  VIRUS_SCAN: Virus Scan Profile Management
  RZ10: Profile Parameter Maintenance
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide updates related to virus scanning.
  
  
  Documentation: Review the SAP Help Portal for detailed information on virus scanning and configuration best practices.
  
  
  By following these steps, you should be able to resolve the VSCAN033 error and ensure that your virus scan profiles are active and functioning correctly.