How To Fix VSB407 - Retro-billing delivers value 0 for document &1; processing not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 407

• Message text: Retro-billing delivers value 0 for document &1; processing not possible

What causes this issue?

The data to be processed was transferred to internal retroactive
billing, which returned a net value of 0. This could be due to an error
in pricing or a missing price condition for the pricing key date.

System Response

There is no further processing when the returned net value is 0.

How to fix this error?

You can either maintain the price conditions such that the returned net
value is greater than 0 or exclude the data record from further
processing by deactivating it.
As long as retroactive billing returns a net value of 0, processing
cannot be continued.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSB407 - Retro-billing delivers value 0 for document &1; processing not possible ?

  The SAP error message VSB407 indicates that there is an issue with retro-billing in the context of billing documents. Specifically, it states that the retro-billing process is attempting to deliver a value of 0 for a particular document, which prevents further processing.
  Cause:
  The error can occur due to several reasons, including:
  
  Incorrect Configuration: The billing document may not be configured correctly for retro-billing, leading to a situation where the system calculates a value of 0.
  Missing or Incorrect Data: There may be missing or incorrect data in the billing document or related master data that is required for the retro-billing process.
  Billing Document Status: The status of the billing document may not allow for retro-billing, such as if it has already been fully settled or if it is in a status that does not permit changes.
  Pricing Conditions: The pricing conditions associated with the billing document may not be set up correctly, resulting in a zero value.
  
  Solution:
  To resolve the VSB407 error, you can take the following steps:
  
  Check Billing Document: Review the billing document referenced in the error message. Ensure that it has valid data and is in a status that allows for retro-billing.
  Review Configuration: Verify the configuration settings for retro-billing in your SAP system. Ensure that all necessary settings are correctly defined.
  Examine Pricing Conditions: Check the pricing conditions associated with the billing document. Ensure that they are set up correctly and that there are no missing conditions that could lead to a zero value.
  Data Consistency: Ensure that all related master data (such as customer master, material master, etc.) is consistent and correctly maintained.
  Consult Documentation: Refer to SAP documentation or notes related to retro-billing for any specific guidance or known issues that may apply to your situation.
  Debugging: If the issue persists, consider debugging the retro-billing process to identify where the zero value is being generated.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to billing and retro-billing, such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document).
  User Exits and BAdIs: If custom logic is implemented in your system, check for any user exits or BAdIs that may affect the retro-billing process.
  
  If you are unable to resolve the issue after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.