How To Fix VSB250 - Sold-to party could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 250

• Message text: Sold-to party could not be determined

What causes this issue?

No sold-to party could be determined using the data contained in the
IDoc.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In Customizing, use transaction OVAI to assign specific search terms to
a sold-to party (customer master record number), that transfer your
business partner into the IDoc. The data is stored in table T661W.
Based on these entries, the system tries to determine the sold-to party.
In order that the assignment can take place successfully, the system
must know at least under which supplier number your enterprise is listed
in the customer's system. In addition to this, you can also store a
"partner description" and an "unloading point" as possible assignment
criteria.
The system uses the following data for determining the sold-to party in
table T661W:
From transfer ... for search in table T661W
- VSBHDR-LIFNR_T - T661W-LIFNR (always)
- VSBHDR-KNREF_T - T661W-KNREF
- VSBHDR-ABLAD_T - T661W-ABLAD
Note that entry in LIFNR_T must always be available. You can also
correct the error if you make the respective entry in table T661W.
When restarting the verification step, you have to set the parameter
"Read input parameter customer/sold-to party again".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSB250 - Sold-to party could not be determined ?

  The SAP error message VSB250, which states "Sold-to party could not be determined," typically occurs in the context of sales and distribution processes when the system is unable to identify the sold-to party for a sales order or related document. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing or Incorrect Master Data: The sold-to party (customer) may not be properly defined in the system. This could be due to missing customer master data or incorrect data entries.
  
  
  Sales Area Configuration: The sales area (which includes the sales organization, distribution channel, and division) may not be correctly set up for the customer. If the sales area is not assigned to the customer, the system cannot determine the sold-to party.
  
  
  Customer Status: The customer may be blocked or inactive, preventing the system from using it as a sold-to party.
  
  
  Document Type Issues: The document type being used may not be compatible with the sold-to party or may not allow for the creation of a sales order with the specified customer.
  
  
  Data Inconsistencies: There may be inconsistencies in the data, such as missing links between the customer and the sales organization.
  
  
  Solutions:
  
  
  Check Customer Master Data: Verify that the sold-to party is correctly set up in the customer master data. Ensure that all required fields are filled out and that the customer is active.
  
  
  Review Sales Area Assignment: Ensure that the customer is assigned to the correct sales area. You can check this in the customer master record under the sales area data.
  
  
  Check Customer Status: Make sure that the customer is not blocked for sales orders. You can check the status in the customer master data.
  
  
  Validate Document Type: Ensure that the document type being used is appropriate for the transaction and that it allows for the specified sold-to party.
  
  
  Use Transaction Codes: Use transaction codes like VD03 (Display Customer) to check the customer details and VOV8 (Sales Document Types) to review the document type settings.
  
  
  Consult with Configuration Team: If the issue persists, consult with your SAP configuration team to ensure that all necessary settings are correctly configured in the system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VD01 (Create Customer), VD02 (Change Customer), and VD03 (Display Customer) for managing customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that the user has the necessary authorizations to access and modify customer data.
  
  By following these steps, you should be able to identify the cause of the VSB250 error and implement the appropriate solution. If the problem continues, it may be beneficial to engage with SAP support for further assistance.