How To Fix VS406 - Customer &1 is not created in sales area &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: VS - SD Master data

• Message number: 406

• Message text: Customer &1 is not created in sales area &2 &3 &4

What causes this issue?

The customer has not been maintained for this particular sales area.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check which sales area the customer has been maintained for.
Note that in Customizing for Sales, it is possible to define common
distribution channels and divisions for the master data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VS406 - Customer &1 is not created in sales area &2 &3 &4 ?

  The SAP error message VS406 indicates that a customer (identified by &1) is not created in the specified sales area (identified by &2, &3, &4). This error typically occurs when you are trying to process a sales document (like a sales order or quotation) for a customer that has not been set up in the relevant sales area.
  Causes:
  
  Customer Master Data Not Created: The customer master data has not been created for the specific sales area you are trying to use.
  Sales Area Configuration: The sales area (which consists of the sales organization, distribution channel, and division) may not be properly configured in the system.
  Data Inconsistency: There may be inconsistencies in the customer master data or the sales area configuration.
  Incorrect Sales Area: The sales area you are trying to use may not be the correct one for the customer.
  
  Solutions:
  
  
  Create Customer Master Data:
  
  Go to the transaction code XD01 (or VD01 for a specific sales area) to create the customer master data.
  Ensure that you enter the correct sales area (sales organization, distribution channel, and division) when creating the customer.
  
  
  
  Check Existing Customer Data:
  
  Use transaction code XD03 (or VD03) to display the customer master data and verify if the customer exists in the specified sales area.
  If the customer exists but not in the required sales area, you may need to extend the customer to that sales area using transaction code XD02 (or VD02).
  
  
  
  Review Sales Area Configuration:
  
  Ensure that the sales area is correctly configured in the system. You can check this in the configuration settings under SPRO > Enterprise Structure > Definition > Sales Organization > Define Sales Areas.
  Make sure that the sales organization, distribution channel, and division are correctly set up.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unsure about the configuration or how to create the customer, consult with your SAP administrator or a colleague who has experience with customer master data management.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  VD01: Create Customer (Sales Area)
  VD02: Change Customer (Sales Area)
  VD03: Display Customer (Sales Area)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to customer master data and sales area configuration.
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on customer master data management and sales area configuration.
  
  
  By following these steps, you should be able to resolve the VS406 error and ensure that the customer is properly set up in the required sales area.