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How To Fix VS165 - Assign a customer-material number.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VS - SD Master data

  • Message number: 165

  • Message text: Assign a customer-material number.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message VS165 - Assign a customer-material number. ?

    The SAP error message VS165, which states "Assign a customer-material number," typically occurs in the context of sales and distribution processes when a customer-specific material number has not been assigned for a particular customer and material combination. This is particularly relevant in scenarios where customer-specific pricing or product identification is required.

    Cause:

    The error arises when:

    1. A customer is trying to order a material that has not been assigned a specific customer-material number in the system.
    2. The material is set up in such a way that it requires a customer-specific identifier for sales transactions.
    3. The relevant master data (Customer Master or Material Master) is incomplete or not properly configured.

    Solution:

    To resolve the VS165 error, you can take the following steps:

    1. Assign Customer-Material Number:

      • Go to the transaction code VD02 (Change Customer) or VD03 (Display Customer).
      • Navigate to the "Sales Area Data" section.
      • Look for the "Customer-Material Info" tab.
      • Here, you can create or modify the customer-material number assignment by entering the relevant customer number and material number.
    2. Check Material Master Data:

      • Use transaction code MM02 (Change Material) to check the material master data.
      • Ensure that the material is set up correctly and that it is marked for sales and distribution.
    3. Review Customer Master Data:

      • Ensure that the customer master data is complete and correctly configured for the sales area in question.
    4. Consult with Sales Team:

      • If you are unsure about the customer-material number that should be assigned, consult with the sales team or the customer to confirm the correct number.
    5. Check for Customization:

      • If your organization has specific customizations or enhancements in place, check with your SAP support team or functional consultant to ensure that there are no additional requirements or configurations needed.

    Related Information:

    • Transaction Codes:

      • VD02 / VD03: Change/Display Customer
      • MM02: Change Material
      • MM03: Display Material
      • VK11: Create Pricing Condition (if pricing is involved)
    • Master Data:

      • Customer Master Data
      • Material Master Data
      • Customer-Material Info Records
    • Documentation:

      • SAP Help Portal and documentation related to Sales and Distribution (SD) module can provide further insights into managing customer-material assignments.

    By following these steps, you should be able to resolve the VS165 error and ensure that the necessary customer-material number assignments are in place for successful sales transactions.

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