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How To Fix VS003 - Customer material &1 has already been used in info &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VS - SD Master data

  • Message number: 003

  • Message text: Customer material &1 has already been used in info &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VS003 - Customer material &1 has already been used in info &2 ?

    The SAP error message VS003 indicates that a specific customer material (identified by &1) has already been used in a particular information record (identified by &2). This typically occurs in the context of sales and distribution (SD) or materials management (MM) when trying to create or modify a customer-material info record.

    Cause:

    1. Duplicate Entry: The customer material combination you are trying to create already exists in the system. This can happen if the same customer and material combination has been previously entered.
    2. Data Integrity: SAP enforces data integrity rules to prevent duplicate entries that could lead to confusion or errors in processing orders, deliveries, or billing.
    3. Configuration Settings: Certain configurations in the system may restrict the creation of duplicate records for customer-material combinations.

    Solution:

    1. Check Existing Records: Before creating a new customer-material info record, check if the record already exists. You can do this by navigating to the relevant transaction (e.g., MM03 for material master or VD03 for customer master) and searching for the customer and material combination.
    2. Modify Existing Record: If the record already exists and you need to make changes, consider modifying the existing info record instead of creating a new one. Use transactions like MM02 or VD02 to update the existing records.
    3. Delete Unused Records: If you find that the existing record is no longer needed, you may delete it (if your business process allows for it) using the appropriate transaction (e.g., MM06 for material master).
    4. Consult Documentation: Review your organization's documentation or SAP notes for any specific business rules or configurations that might affect the creation of customer-material info records.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • MM01 - Create Material
      • MM02 - Change Material
      • MM03 - Display Material
      • VD01 - Create Customer (Sales Area)
      • VD02 - Change Customer (Sales Area)
      • VD03 - Display Customer (Sales Area)
    • SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
    • User Authorization: Ensure that you have the necessary authorizations to create or modify customer-material info records in the system.

    By following these steps, you should be able to resolve the VS003 error and manage customer-material info records effectively in SAP.

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