How To Fix VR044 - A preferred follow-up action has not been maintained for sales activity &

SAP Error Message - Details

• Message type: E = Error

• Message class: VR - Output for SD Reporting

• Message number: 044

• Message text: A preferred follow-up action has not been maintained for sales activity &

What causes this issue?

Preferred follow-up actions have not been maintained for the sales
activity type for the selected document.

System Response

The function you have selected cannot be performed.

How to fix this error?

Maintain a preferred follow-up actiion in Customizing in the IMG
activity <DS:SIMG.SIMG_CFMENUOLSDOVCK>Define sales activity types</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VR044 - A preferred follow-up action has not been maintained for sales activity & ?

  Certainly! Here's a detailed explanation for the SAP error message VR044:
  
  SAP Error Message: VR044
  Text: A preferred follow-up action has not been maintained for sales activity &
  
  Cause:
  This error occurs because the system expects a "preferred follow-up action" to be defined for a particular sales activity, but it has not been maintained in the customizing settings. In SAP CRM or Sales and Distribution (SD) modules, sales activities often require a follow-up action to ensure proper process flow and tracking. If this preferred follow-up action is missing, the system cannot proceed with the intended process.
  
  Explanation:
  
  Sales Activity: This refers to a specific type of activity in sales processes, such as a call, meeting, or email.
  Preferred Follow-up Action: This is a predefined next step or action that should be taken after the current sales activity is completed. It helps in guiding the sales process and ensuring continuity.
  The system checks the customizing settings to find the preferred follow-up action linked to the sales activity type.
  If no follow-up action is maintained, the system raises the VR044 error to alert the user or administrator.
  
  
  Solution:
  To resolve this error, you need to maintain the preferred follow-up action for the sales activity in the customizing settings.
  Steps:
  
  
  Go to Customizing (SPRO):
  
  SPRO ? Sales and Distribution ? Basic Functions ? Sales Activities ? Define Sales Activities
  
  
  Maintain Preferred Follow-up Actions:  
  
  Find the sales activity type that is causing the error.
  Assign or maintain the preferred follow-up action for this sales activity.
  The follow-up action could be another sales activity or a business transaction that should be triggered next.
  
  
  
  Save and Transport:
  
  After maintaining the preferred follow-up action, save your changes and transport them to the relevant system if necessary.
  
  
  Test the Process:
  
  Retry the process that caused the error to confirm that the issue is resolved.
  
  
  
  Additional Information:
  
  This error is common in SAP CRM and SD when sales activities are heavily used to track customer interactions.
  Proper maintenance of follow-up actions ensures smooth workflow automation and reporting.
  If you are unsure about which follow-up action to assign, consult your business process owner or SAP functional consultant.
  Sometimes, the error can also occur if the sales activity type is custom and not fully configured.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  VR044 - A preferred follow-up action has not been maintained for sales activity &
  
  
  Cause
  Missing preferred follow-up action in customizing for the sales activity type.
  
  
  Solution
  Maintain the preferred follow-up action in SPRO under Sales Activities.
  
  
  Transaction Path
  SPRO ? Sales and Distribution ? Basic Functions ? Sales Activities ? Define Sales Activities
  
  
  Impact
  Process interruption or inability to proceed with sales activity workflow.
  
  
  
  
  If you need the exact customizing path or transaction codes for your SAP version or module (CRM or SD), please let me know!