How To Fix VP190 - Customer is marked for deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: VP - Vertriebsbelegpartner

• Message number: 190

• Message text: Customer is marked for deletion

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VP190 - Customer is marked for deletion ?

  Certainly! Here's a detailed explanation regarding the SAP error message VP190 - Customer is marked for deletion:
  
  SAP Error Message: VP190 - Customer is marked for deletion
  
  Cause:
  This error occurs when you try to create or process a sales document (like a sales order, delivery, billing document, etc.) for a customer who has been flagged or marked for deletion in the system. In SAP, customers can be marked for deletion in the customer master data to indicate that they should no longer be used for new transactions.
  When a customer is marked for deletion, the system prevents further processing to avoid inconsistencies or errors related to obsolete or inactive customer records.
  
  Where is the deletion flag set?
  
  The deletion flag for a customer is set in the Customer Master Data.
  It can be set at different organizational levels such as:
  
  Sales Area level (Sales Organization + Distribution Channel + Division)
  Company Code level
  General Data level
  
  
  
  
  How to check if a customer is marked for deletion:
  
  Use transaction XD03 (Display Customer Master).
  Enter the customer number and sales area.
  Navigate to the Sales Area Data tab.
  Check the Deletion flag indicator.
  Alternatively, check the Company Code Data tab for deletion flags at company code level.
  
  
  Solution:
  
  
  If the customer should no longer be used:
  
  Do not create new sales documents for this customer.
  Inform the business users that the customer is inactive.
  
  
  
  If the customer is incorrectly marked for deletion:
  
  Remove the deletion flag from the customer master.
  Use transaction XD02 (Change Customer Master).
  Enter the customer number and sales area.
  Navigate to the relevant tab where the deletion flag is set.
  Remove the deletion flag.
  Save the changes.
  
  
  
  If you need to create a sales document for a similar customer:
  
  Use a different customer number that is active.
  Or create a new customer master record.
  
  
  
  
  Additional Information:
  
  The deletion flag is a preventive control to avoid transactions for obsolete customers.
  Sometimes, customers are marked for deletion as part of data cleanup or after business decisions.
  The system allows deletion flags at different levels, so ensure you check all relevant organizational levels.
  If you are unsure about removing the deletion flag, consult with your master data team or business process owner.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  VP190 - Customer is marked for deletion
  
  
  Cause
  Customer master record is flagged for deletion
  
  
  Effect
  System blocks creation/processing of sales documents for this customer
  
  
  Solution
  Remove deletion flag via XD02 if customer should be active; otherwise, use a different customer
  
  
  Transaction Codes
  XD02 (Change Customer), XD03 (Display Customer)
  
  
  
  
  If you need further assistance or a step-by-step guide on removing the deletion flag, feel free to ask!