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How To Fix VO738 - Material &: sales data for &/& is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VO - W&S: Rough workload forecast + picking wave

  • Message number: 738

  • Message text: Material &: sales data for &/& is missing

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message VO738 - Material &: sales data for &/& is missing ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    VO738 - Material & : sales data for & / & is missing


    Meaning / Cause:

    This error occurs when you try to create or process a sales document (like a sales order, delivery, or billing document) for a material, but the system cannot find the required sales data for that material in the specified sales organization and distribution channel.

    In SAP, sales data for a material is maintained in the Sales: Sales Org. Data 1 and Sales: Sales Org. Data 2 views of the material master. If this data is missing for the combination of sales organization and distribution channel you are working with, the system cannot process sales transactions for that material.


    Cause Details:

    • The material master record does not have sales data maintained for the sales organization and distribution channel combination.
    • The sales data might be incomplete or deleted.
    • The sales area (Sales Org + Distribution Channel + Division) used in the transaction does not match any sales data maintained for the material.
    • Sometimes, the division might also be relevant if the system checks for it.

    Solution / How to Fix:

    1. Check Material Master Sales Data:

      • Go to transaction MM03 (Display Material).
      • Enter the material number.
      • Select Sales: Sales Org. Data 1 and Sales: Sales Org. Data 2 views.
      • Enter the sales organization and distribution channel.
      • Check if the sales data exists.
    2. Maintain Sales Data if Missing:

      • Use transaction MM02 (Change Material).
      • Enter the material number.
      • Select the sales views.
      • Enter the sales organization and distribution channel.
      • Maintain the required sales data such as sales unit, delivering plant, sales text, pricing group, etc.
      • Save the changes.
    3. Verify Sales Area:

      • Ensure that the sales organization and distribution channel used in the sales document correspond to the sales data maintained in the material master.
      • If necessary, adjust the sales area in the sales document or maintain the sales data for the correct sales area.
    4. Check Division (if applicable):

      • Some systems require division to be maintained in the sales data.
      • Make sure the division in the sales document matches the division in the material sales data.

    Additional Information:

    • This error is common during sales order creation or delivery processing.
    • The sales data in the material master is crucial for pricing, availability check, delivery scheduling, and other sales-related functions.
    • If multiple sales organizations or distribution channels are used, ensure sales data is maintained for all relevant combinations.
    • Sometimes, the error can also occur if the material is flagged as not relevant for sales or if the sales data is blocked.

    Summary:

    Aspect Details
    Error Message VO738 - Material & : sales data for & / & is missing
    Cause Missing sales data for material in sales org & distribution channel
    Solution Maintain sales data in material master (MM02) for the relevant sales area
    Transaction Codes MM03 (Display), MM02 (Change)

    If you need further assistance or a step-by-step guide on maintaining sales data, feel free to ask!

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