How To Fix VN382 - Mail recipient & could not be created

VN382 - Overview

• Message type: E = Error

• Message class: VN - Nachrichtensteuerung

• Message number: 382

• Message text: Mail recipient & could not be created

What causes this issue?

You wanted to create a mail with recipient &v1& for output &v2&.
The recipient object could not be initialized.

System Response

The system ignores the output.

How to fix this error?

Check the recipient.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message VN382 - Mail recipient & could not be created ?

  SAP Error Message:
  VN382 - Mail recipient & could not be created
  
  
  Cause:
  The error message VN382 typically occurs when SAP tries to create or send a mail recipient (e.g., in workflow notifications, purchase order notifications, or other SAP Office mail scenarios), but fails because the recipient address is either missing, incorrect, or not properly maintained in the system.
  Common causes include:
  
  The recipient's email address is not maintained in the SAP user master record (transaction SU01).
  The recipient does not have a valid SAP Office address or external email address.
  The communication type or address type required for the mail is not maintained or is incorrect.
  The recipient is not assigned to the correct communication method or the address is incomplete.
  The SAPconnect (SCOT) configuration is incomplete or incorrect, preventing mail creation.
  The user or partner function in the business document does not have an email address assigned.
  
  
  
  Solution:
  To resolve the VN382 error, follow these steps:
  
  
  Check User Master Record (SU01):