How To Fix VMD_API071 - Vendor &1: Dissolved relationship to customer &2 was not two-way

SAP Error Message - Details

• Message type: E = Error

• Message class: VMD_API - Vendor APIs

• Message number: 071

• Message text: Vendor &1: Dissolved relationship to customer &2 was not two-way

What causes this issue?

You have dissolved the relationship between the vendor and customer.
However, there was no relationship between the customer and vendor.

System Response

The <ZK>vendor number</> field in the customer master record for which
you have dissolved the relationship, was not changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VMD_API071 - Vendor &1: Dissolved relationship to customer &2 was not two-way ?

  The SAP error message VMD_API071 indicates that there is a problem with the relationship between a vendor and a customer in the system. Specifically, it states that the relationship is not two-way, meaning that while a vendor may be linked to a customer, the reverse relationship (customer to vendor) does not exist or has been dissolved.
  
  Cause:
  
  One-Way Relationship: The vendor-customer relationship was established in one direction only. For example, a vendor may have been created for a customer, but the corresponding customer record for that vendor was not created or has been deleted.
  Data Integrity Issues: There may be inconsistencies in the data, such as missing entries or incorrect configurations in the vendor or customer master data.
  Manual Changes: Manual changes to the vendor or customer records may have inadvertently removed the two-way relationship.
  
  
  Solution:
  
  Check Relationships: Verify the existing relationships between the vendor and customer in the SAP system. You can do this by