How To Fix VLA017 - No access authorization for customer master

SAP Error Message - Details

• Message type: E = Error

• Message class: VLA - General Output Class for Delivery

• Message number: 017

• Message text: No access authorization for customer master

What causes this issue?

You are not authorized to display or make changes in the customer
master.

System Response

First, the system checks whether or not a change authorization for the
customer master exists. If not, the display authorization is then also
checked for this application, since users with no change authorization
may still be allowed to access the customer master on a read-only
basis.
The system checks authorization object F_KNA1_APP.

How to fix this error?

Contact your system administrator regarding authorization procedures.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VLA017 - No access authorization for customer master ?

  The SAP error message VLA017 indicates that a user does not have the necessary access authorization to the customer master data. This can occur in various transactions related to customer data, such as creating, changing, or displaying customer master records.
  Cause:
  The error typically arises due to one or more of the following reasons:
  
  
  Authorization Issues: The user does not have the required authorization object for accessing customer master data. This could be due to missing roles or authorizations in their user profile.
  
  
  Data Protection Settings: The customer master data may be protected by specific settings that restrict access based on user roles or organizational units.
  
  
  Client-Specific Settings: The user may be trying to access data in a client where they do not have the necessary permissions.
  
  
  Transaction Restrictions: Certain transactions may have restrictions based on user roles, which can lead to this error.
  
  
  Solution:
  To resolve the VLA017 error, you can follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check and help identify which authorization object is missing.
  Review the user's roles and authorizations in transaction SU01 or PFCG to ensure they have the necessary permissions for customer master data.
  
  
  
  Modify User Roles:
  
  If the user lacks the required authorizations, you may need to add the necessary roles or modify existing ones to include the required authorization objects (e.g., F_KNA1_AKT, F_KNA1_BER, etc.).
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator to request the required access.
  
  
  
  Check Organizational Data:
  
  Ensure that the user is assigned to the correct organizational units that have access to the customer master data they are trying to access.
  
  
  
  Review Data Protection Settings:
  
  If applicable, check if there are any specific data protection settings that might be restricting access to certain customer records.
  
  
  
  Related Information:
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for customer master data, such as:
  
  F_KNA1_AKT: General authorization for customer master data.
  F_KNA1_BER: Authorization for customer master data by area of responsibility.
  
  
  
  Transaction Codes:
  
  SU53: Display authorization check.
  SU01: User maintenance.
  PFCG: Role maintenance.
  
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
  
  
  By following these steps, you should be able to identify and resolve the cause of the VLA017 error effectively.