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How To Fix VL790 - No address maintained for address number &1 and sales office &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VL -

  • Message number: 790

  • Message text: No address maintained for address number &1 and sales office &2

  • Show details Hide details
  • What causes this issue?

    In the EH&S system (Environment, Health and Safety), a processing error
    occured when a material safety data sheet was being sent. This error is
    described more closely by the following parameters.
    &v1&
    &v2&
    &v3&
    &v4&

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VL790 - No address maintained for address number &1 and sales office &2 ?

    The SAP error message VL790 "No address maintained for address number &1 and sales office &2" typically occurs in the context of logistics and sales processes, particularly when dealing with delivery documents or sales orders. This error indicates that the system cannot find a valid address associated with the specified address number and sales office.

    Cause:

    1. Missing Address Data: The address number specified in the error message does not have any address data maintained in the system.
    2. Incorrect Sales Office: The sales office specified may not be correctly linked to the address number.
    3. Data Inconsistency: There may be inconsistencies in the master data, such as customer master records or vendor master records.
    4. Configuration Issues: The configuration settings for the sales organization or distribution channel may not be set up correctly.

    Solution:

    1. Check Address Maintenance:

      • Go to the relevant transaction (e.g., XD02 for customer master) and check if the address number exists and is correctly maintained.
      • Ensure that the address is complete and valid.
    2. Verify Sales Office Assignment:

      • Check if the sales office is correctly assigned to the customer or vendor in the master data.
      • Ensure that the sales office is active and properly configured in the system.
    3. Review Master Data:

      • Ensure that the customer or vendor master data is complete and that all required fields are filled out.
      • Check for any missing or incorrect entries in the address fields.
    4. Configuration Check:

      • Review the configuration settings for the sales organization and distribution channel in the SAP IMG (Implementation Guide).
      • Ensure that the sales office is correctly linked to the relevant organizational units.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on address maintenance and sales office configuration.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes:

      • XD02 (Change Customer Master)
      • VD02 (Change Customer Master for Sales Area)
      • VK02 (Change Vendor Master)
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • Master Data Management: Ensure that your organization has a robust process for maintaining master data to prevent such issues in the future.

    By following these steps, you should be able to identify and resolve the cause of the VL790 error in your SAP system.

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