How To Fix VL787 - Sales organization &1 is missing for document &2, item &3

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 787

• Message text: Sales organization &1 is missing for document &2, item &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VL787 - Sales organization &1 is missing for document &2, item &3 ?

  The SAP error message VL787 indicates that there is a missing sales organization for a specific document and item in the context of sales and distribution (SD) processes. This error typically occurs when trying to process a delivery or sales order, and it indicates that the system cannot find the required sales organization information for the specified document and item.
  Cause:
  
  Missing Configuration: The sales organization may not be properly configured in the system for the relevant document type or item.
  Data Inconsistency: There may be inconsistencies in the master data, such as the material master or customer master, where the sales organization is not assigned.
  Document Type Issues: The document type being used may not be linked to the sales organization in the configuration settings.
  Missing Sales Area: The sales area (which includes sales organization, distribution channel, and division) may not be defined for the customer or material.
  
  Solution:
  
  
  Check Sales Organization Configuration:
  
  Go to the configuration settings in SAP (Transaction code: SPRO).
  Navigate to Sales and Distribution > Sales > Sales Organization > Define Sales Organizations and ensure that the sales organization is defined correctly.
  
  
  
  Verify Master Data:
  
  Check the customer master data (Transaction code: XD03 for general data, or VD03 for sales area data) to ensure that the sales organization is assigned.
  Check the material master data (Transaction code: MM03) to ensure that the sales organization is assigned in the sales views.
  
  
  
  Review Document Type Settings:
  
  Ensure that the document type being used is correctly linked to the sales organization in the configuration settings.
  
  
  
  Check Sales Area Assignment:
  
  Ensure that the sales area (sales organization, distribution channel, division) is correctly assigned to the customer and material. You can do this by checking the sales area data in the customer and material master.
  
  
  
  Recreate or Adjust the Document:
  
  If the document is incorrect or incomplete, consider recreating it or adjusting the relevant fields to ensure that the sales organization is included.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer Master
  MM03: Display Material Master
  SPRO: Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation related to sales organization configuration and master data management for further insights.
  
  By following these steps, you should be able to identify and resolve the issue causing the VL787 error message in SAP.