How To Fix VL721 - Ship-to party not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 721

• Message text: Ship-to party not unique

What causes this issue?

The ship-to party must be the same in all deliveries, since it is valid
for the entire document (recipient's address).
The ship-to party &V2& is currently assigned to delivery &V1&, but the
delivery &V3& has ship-to party &V4&.

System Response

No output (printed or faxed) occurs for this document. Output
processing status shows an error.

How to fix this error?

Redistribute the shipment so that only deliveries with the same ship-to
party are included.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL721 - Ship-to party not unique ?

  The SAP error message VL721 "Ship-to party not unique" typically occurs during the processing of sales orders, deliveries, or when creating outbound deliveries. This error indicates that the system has found multiple ship-to party addresses that match the criteria specified in the transaction, leading to ambiguity about which address should be used.
  
  Cause:
  
  Multiple Ship-to Parties: There are multiple ship-to party addresses defined for the same customer or account in the system.
  Incorrect Master Data: The customer master data may have been set up incorrectly, leading to duplicate entries for ship-to parties.
  
  Configuration Issues: The configuration settings in the system may not be set up to handle multiple ship-to parties correctly.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Verify the ship-to party addresses associated with the customer. Ensure that there are no duplicates or incorrect entries.
  
  
  
  Use Unique Ship-to Party:
  
  When creating a sales