How To Fix VL464 - The route could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 464

• Message text: The route could not be determined

What causes this issue?

Automatic route determination could not be carried out.

How to fix this error?

Enter the desired route manually, if required.
To enable <DS:CHAP.SIMG_CMMENUOLSDFLR>route determination</> to be
carried out automatically, check the following factors:
delivering country
departure zone
shipping condition
transport group
receiving country
transport zone delivered to
weight group of the delivery
Maintain route determination for these factors.
INCLUDE 'NA_CUST_MAINTAIN' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL464 - The route could not be determined ?

  The SAP error message VL464 ("The route could not be determined") typically occurs during the delivery processing in the Logistics Execution (LE) module when the system is unable to determine a valid route for the delivery. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes of VL464
  
  
  Missing or Incorrect Master Data:
  
  Shipping Point: The shipping point may not be correctly assigned to the plant or may not have the necessary configuration.
  Route Master Data: The route may not be defined in the system, or the route may not be valid for the shipping point or destination.
  Transportation Zone: The transportation zone for the shipping point or the destination may not be set up correctly.
  
  
  
  Inconsistent Data:
  
  Customer Master Data: The customer master data may not have the correct shipping information or transportation zone.
  Material Master Data: The material may not have the necessary shipping data or may not be assigned to the correct transportation zone.
  
  
  
  Configuration Issues:
  
  Route Determination Configuration: The configuration for route determination may not be set up correctly in the system.
  Transportation Planning: If transportation planning is involved, the planning settings may not be configured properly.
  
  
  
  Delivery Date and Time:
  
  The delivery date and time may not be compatible with the available routes, especially if there are time constraints.
  
  
  
  Solutions to VL464
  
  
  Check Master Data:
  
  Verify that the shipping point is correctly assigned to the plant and that it has the necessary configuration.
  Ensure that the route is defined in the system and is valid for the shipping point and destination.
  Check the transportation zones for both the shipping point and the customer.
  
  
  
  Review Configuration:
  
  Go to the route determination configuration in SPRO (Customizing) and ensure that the settings are correct.
  Check the settings for route determination based on shipping conditions, loading group, and transportation group.
  
  
  
  Validate Customer and Material Data:
  
  Review the customer master data to ensure that the shipping information is complete and accurate.
  Check the material master data for any missing shipping-related information.
  
  
  
  Test Route Determination:
  
  Use transaction code VT01N to simulate route determination and see if the system can find a route based on the input data.
  
  
  
  Check Delivery Date and Time:
  
  Ensure that the delivery date and time are set correctly and that they align with the available routes.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  VL01N: Create Outbound Delivery
  VL02N: Change Outbound Delivery
  VT01N: Route Determination
  SPRO: Access to Customizing settings
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on route determination and logistics execution processes.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to identify the cause of the VL464 error and implement the necessary solutions to resolve it.