How To Fix VL371 - Document flow for selected item does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 371

• Message text: Document flow for selected item does not exist

What causes this issue?

You have created a new item and you want to display its document flow.
The document flow is only updated when you save the delivery, however.
Save the document and then you can display the document flow in change
or display mode.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL371 - Document flow for selected item does not exist ?

  The SAP error message VL371, which states "Document flow for selected item does not exist," typically occurs in the context of logistics and sales order processing. This error indicates that the system cannot find any document flow related to the selected item in the delivery or sales order.
  Causes:
  
  
  Missing Document Flow: The most common cause is that there is no document flow created for the item in question. This can happen if the item has not been processed correctly through the necessary steps (e.g., sales order creation, delivery creation).
  
  
  Incorrect Item Selection: The user may have selected an item that does not have any associated documents, either because it was not included in the delivery or because it was not part of the sales order.
  
  
  Data Inconsistencies: There may be inconsistencies in the data due to incomplete transactions or errors during the processing of documents.
  
  
  Document Deletion: If documents related to the item were deleted or not saved properly, the document flow would not exist.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the document flow for certain items.
  
  
  Solutions:
  
  
  Check Document Flow: Verify if the document flow exists for the item by checking the related sales order or delivery documents. You can do this by navigating to the relevant transaction (e.g., VA03 for sales orders, VL03N for deliveries) and checking the document flow.
  
  
  Reprocess Transactions: If the document flow is missing, you may need to reprocess the relevant transactions. For example, ensure that the sales order is correctly created and that the delivery is properly generated.
  
  
  Review Item Selection: Ensure that you are selecting the correct item that should have a document flow. Double-check the item number and its status in the sales order or delivery.
  
  
  Check for Deletions: Investigate if any documents related to the item were deleted. If so, you may need to recreate those documents.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to view the document flow. If not, contact your SAP security administrator to grant the required permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VL03N (Display Outbound Delivery), and others that may help in checking the document flow.
  SAP Help Documentation: Refer to the official SAP documentation for more detailed information on document flow and related processes.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the VL371 error and take appropriate action to resolve it.