How To Fix VL370 - Delivery is not possible - no reference items exist


VL370 - Overview

  • Message type: E = Error

  • Message class: VL -

  • Message number: 370

  • Message text: Delivery is not possible - no reference items exist

  • Show details Hide details
  • What causes this issue?

    This outbound delivery cannot complete the order, because there are no
    reference items in the delivery.

    System Response

    To check whether the order items to be delivered can be combined, the
    system requires at least one item for the existing outbound delivery
    that has not yet been deleted, and that has a reference to an order.
    If the system cannot find such a reference item, then the delivery is
    rejected. You then need to create a separate outbound delivery for the
    sales order.

    How to fix this error?

    If the outbound delivery does not contain any more items, delete it.
    Then create a new outbound delivery for the sales order to be
    delivered.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VL370 - Delivery is not possible - no reference items exist ?
    The SAP error message VL370 ("Delivery is not possible - no reference items exist") typically occurs when you attempt to create a delivery for a sales order or other reference document, but the system cannot find any items that can be delivered. This can happen for several reasons. Below are the common causes, potential solutions, and related information for this error:
    Causes:
    
    
    No Open Items: The sales order or reference document may not have any open items that are eligible for delivery. This could be due to the items being fully delivered or canceled.
    
    
    Delivery Block: The items in the sales order may have a delivery block set, preventing them from being included in the delivery.
    
    
    Incomplete Sales Order: The sales order may not be fully processed or may be in a status that does not allow for delivery (e.g., not fully confirmed).
    
    
    Item Category Settings: The item category of the sales order may not

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