How To Fix VL370 - Delivery is not possible - no reference items exist

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 370

• Message text: Delivery is not possible - no reference items exist

What causes this issue?

This outbound delivery cannot complete the order, because there are no
reference items in the delivery.

System Response

To check whether the order items to be delivered can be combined, the
system requires at least one item for the existing outbound delivery
that has not yet been deleted, and that has a reference to an order.
If the system cannot find such a reference item, then the delivery is
rejected. You then need to create a separate outbound delivery for the
sales order.

How to fix this error?

If the outbound delivery does not contain any more items, delete it.
Then create a new outbound delivery for the sales order to be
delivered.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL370 - Delivery is not possible - no reference items exist ?

  The SAP error message VL370 ("Delivery is not possible - no reference items exist") typically occurs when you attempt to create a delivery for a sales order or other reference document, but the system cannot find any items that can be delivered. This can happen for several reasons. Below are the common causes, potential solutions, and related information for this error:
  Causes:
  
  
  No Open Items: The sales order or reference document may not have any open items that are eligible for delivery. This could be due to the items being fully delivered or canceled.
  
  
  Delivery Block: The items in the sales order may have a delivery block set, preventing them from being included in the delivery.
  
  
  Incomplete Sales Order: The sales order may not be fully processed or may be in a status that does not allow for delivery (e.g., not fully confirmed).
  
  
  Item Category Settings: The item category of the sales order may not be configured to allow delivery.
  
  
  Stock Availability: There may not be sufficient stock available for the items in the sales order, leading to the inability to create a delivery.
  
  
  Document Flow Issues: There may be issues in the document flow, such as missing or incomplete preceding documents (e.g., purchase orders, production orders).
  
  
  Solutions:
  
  
  Check Sales Order Status: Verify the status of the sales order to ensure that there are open items available for delivery. You can do this by checking the sales order in transaction VA03.
  
  
  Review Delivery Blocks: Check if there are any delivery blocks set on the items in the sales order. You can do this in the sales order item details.
  
  
  Confirm Sales Order: Ensure that the sales order is fully confirmed and that all necessary steps have been completed.
  
  
  Check Item Category: Review the item category settings in the sales order to ensure that it is configured to allow delivery. You can check this in the item details of the sales order.
  
  
  Stock Availability Check: Use transaction CO09 (Availability Check) to see if there is sufficient stock available for the items in the sales order.
  
  
  Document Flow Review: Check the document flow to ensure that all preceding documents are complete and correctly linked.
  
  
  Consult with SAP Support: If the issue persists after checking the above points, consider consulting with your SAP support team or SAP documentation for further troubleshooting.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  VA03: Display Sales Order
  VL01N: Create Outbound Delivery
  CO09: Availability Check
  VA02: Change Sales Order
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  User Authorization: Ensure that you have the necessary authorizations to create deliveries in the system.
  
  
  By following these steps, you should be able to identify the cause of the VL370 error and take appropriate action to resolve it.