How To Fix VL355 - Customer &1 for internal allocations is marked for deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 355

• Message text: Customer &1 for internal allocations is marked for deletion

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VL355 - Customer &1 for internal allocations is marked for deletion ?

  The SAP error message VL355 indicates that a customer (denoted by &1) for internal allocations is marked for deletion. This typically occurs in the context of logistics and inventory management, particularly when dealing with stock transfers or internal allocations.
  Cause:
  The error arises when you attempt to perform an operation (like creating a delivery or processing a stock transfer) involving a customer that has been flagged for deletion in the system. This means that the customer record is no longer active or valid for transactions, which can happen for various reasons, such as:
  
  Customer Deactivation: The customer has been marked for deletion in the master data.
  Data Cleanup: Regular data maintenance processes may have flagged the customer for deletion due to inactivity or other criteria.
  Configuration Issues: There may be issues in the configuration of the customer master data.
  
  Solution:
  To resolve the VL355 error, you can take the following steps:
  
  
  Check Customer Status:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Enter the customer number and check if the customer is indeed marked for deletion.
  
  
  
  Unmark for Deletion:
  
  If the customer is marked for deletion and you need to use it, you can unmark it. This can be done by:
  
  Going to the customer master data (transaction code XD02 or VD02).
  Removing the deletion flag in the relevant views (General Data, Company Code Data, Sales Area Data).
  
  
  
  
  
  Consult with Your Team:
  
  If you are unsure why the customer was marked for deletion, consult with your data management or sales team to understand the implications of reactivating the customer.
  
  
  
  Check Related Transactions:
  
  Ensure that there are no related transactions or processes that might be affected by reactivating the customer.
  
  
  
  Testing:
  
  After making changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  VD03: Display Customer (Sales Area Data)
  XD02: Change Customer (General Data)
  VD02: Change Customer (Sales Area Data)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error.
  
  
  Documentation: Review SAP documentation or help files related to customer master data management for best practices and guidelines.
  
  
  By following these steps, you should be able to resolve the VL355 error and continue with your internal allocation processes.