How To Fix VL172 - Serial number & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 172

• Message text: Serial number & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VL172 - Serial number & does not exist ?

  The SAP error message VL172 ("Serial number & does not exist") typically occurs in the context of handling serial numbers in logistics processes, particularly during goods movements, deliveries, or inventory management. This error indicates that the system cannot find the specified serial number in the database, which can happen for several reasons.
  Causes of VL172 Error
  
  
  Non-Existent Serial Number: The serial number you are trying to use does not exist in the system. This could be due to a typo or because the serial number has not been created or recorded.
  
  
  Incorrect Material Number: The serial number may be associated with a different material number than the one you are currently working with.
  
  
  Status of Serial Number: The serial number may be in a status that does not allow it to be used (e.g., it may be marked as "blocked" or "inactive").
  
  
  Data Synchronization Issues: If there are issues with data synchronization between different systems or modules, the serial number may not be recognized.
  
  
  Authorization Issues: The user may not have the necessary permissions to access the serial number.
  
  
  Solutions to VL172 Error
  
  
  Verify Serial Number: Double-check the serial number for any typographical errors. Ensure that you are entering the correct serial number.
  
  
  Check Material Number: Ensure that the serial number you are trying to use is associated with the correct material number. You can do this by checking the material master data.
  
  
  Review Serial Number Status: Use transaction code IQ03 (Display Serial Number) to check the status of the serial number. Ensure it is active and not blocked.
  
  
  Create Serial Number: If the serial number does not exist, you may need to create it using the appropriate transaction (e.g., using transaction code IQ01 for creating a serial number).
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to access and use the serial number. Consult with your SAP security team if needed.
  
  
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying data issues or system configurations.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IQ01 (Create Serial Number), IQ02 (Change Serial Number), IQ03 (Display Serial Number), and VL01N (Create Outbound Delivery).
  
  
  Documentation: Review SAP documentation or help files related to serial number management and logistics processes for additional context and troubleshooting steps.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to serial number handling that may address the error.
  
  
  By following these steps, you should be able to identify the cause of the VL172 error and take appropriate action to resolve it.