How To Fix VL049 - The customer has requested complete delivery


VL049 - Overview

  • Message type: E = Error

  • Message class: VL -

  • Message number: 049

  • Message text: The customer has requested complete delivery

  • Show details Hide details
  • What causes this issue?

    The indicator 'complete delivery' has been set in the order, meaning
    that all items relevant for delivery are to be sent in one delivery.
    This indicator is either copied from the customer master into the order
    header or is manually entered in the order.
    Since it is not possible to deliver all items relevant for delivery in
    one delivery, the system issues an error message rejecting the creation
    of the delivery in the <LS>Sales Orders/Purchase Orders Worklist</>
    (VL04). If you attempt to create a delivery in transaction VL01, the
    system issues a warning, but allows the delivery to be created.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    This may be due to one of following reasons:
    1. The order has not been completely confirmed.
    2. The order has been completely confirmed but the availability check
    in the delivery confirms only partial availability.
    3. The data in the order triggers a delivery split that would
    distribute the order items among multiple deliveries. (e.g. different
    ship-to parties at item level, different routes, etc.)

    How to fix this error?

    Check the order data. If collective processing has not been created in
    the delivery, you can do it manually with transaction VL01, though it
    will be incomplete.

    Error message extract from SAP system. Copyright SAP SE.


VL049 - Details

  • The SAP error message VL049, which states "The customer has requested complete delivery," typically occurs during the delivery process when the system detects that the customer has specified a requirement for complete delivery of the ordered items. This means that the customer expects to receive all items in a single shipment rather than partial deliveries.
    
    Cause: Customer Request: The customer has set a requirement for complete delivery in their order. This is often indicated in the sales order or purchase order. Delivery Quantity: The delivery quantity being processed does not match the total quantity ordered. If the system detects that not all items can be delivered at once, it triggers this error. Configuration Settings: The settings in the sales order or customer master data may enforce complete delivery as a requirement.
    Solution: To resolve the VL049 error, you can consider the following steps: Check Sales Order: Review the sales order to confirm if the complete delivery requirement

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