How To Fix VKKICDR116 - Enter card holder

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDR - Message for ICDR service

• Message number: 116

• Message text: Enter card holder

What causes this issue?

To use payment form &V1&, you need the payment card data or the payment
card ID of the business partner.
Because the field for the payment card ID of the business partner is not
filled, you have to enter the payment card data.
The required entry field for the card holder was not filled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have the following options:
Enter the card holder
Enter the payment card ID of the business partner
Select another payment form
&FURTHER_HINTS&
For the Enterprise Service<LS>
InsuranceCollectionDisbursementRequestERPBulkCreateRequest </> this is
the parameter
<LS>Item-PaymentControl-CreditCardPayment-PaymentCard-Holder</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDR116 - Enter card holder ?

  The SAP error message VKKICDR116, which states "Enter card holder," typically occurs in the context of processing credit card transactions within the SAP system. This error indicates that the system requires the entry of a cardholder's name or details before proceeding with the transaction.
  Cause:
  
  Missing Cardholder Information: The most common cause of this error is that the cardholder's name or relevant details have not been entered in the required fields.
  Configuration Issues: There may be configuration settings in the SAP system that require cardholder information to be mandatory for certain transactions.
  Data Entry Errors: Sometimes, the error can occur due to incorrect data entry or formatting issues.
  
  Solution:
  
  Enter Cardholder Information: Ensure that the cardholder's name and any other required details are entered in the appropriate fields. This typically includes the name as it appears on the credit card.
  Check Configuration Settings: If you have access to the configuration settings, verify that the settings for credit card processing are correctly configured to require cardholder information.
  Review User Input: Double-check for any typos or formatting issues in the cardholder's name or related fields.
  Consult Documentation: Refer to SAP documentation or user manuals for specific guidance on entering credit card information.
  Contact Support: If the issue persists after verifying the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes related to credit card processing in SAP, such as VKM1, VKM2, etc.
  User Roles and Permissions: Ensure that the user has the necessary permissions to enter and process credit card information.
  SAP Notes: Check for any SAP Notes related to credit card processing that may address known issues or provide additional guidance.
  
  By following these steps, you should be able to resolve the VKKICDR116 error and successfully process the credit card transaction.