How To Fix VKKICDR036 - No customer fields exist

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDR - Message for ICDR service

• Message number: 036

• Message text: No customer fields exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDR036 - No customer fields exist ?

  The SAP error message VKKICDR036 ("No customer fields exist") typically occurs in the context of the SAP Sales and Distribution (SD) module, particularly when dealing with customer master data or related transactions. This error indicates that the system is unable to find any customer-specific fields that are expected to be present in the relevant data structure.
  Cause:
  
  Missing Custom Fields: The most common cause of this error is that the custom fields that are expected to be present in the customer master data or related tables have not been defined or activated in the system.
  Configuration Issues: There may be configuration issues in the system that prevent the proper retrieval of customer-specific data.
  Data Inconsistencies: If there are inconsistencies or corruption in the customer master data, it may lead to this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customer fields.
  
  Solution:
  
  
  Check Custom Fields: Verify if the custom fields are defined in the customer master data. You can do this by checking the relevant configuration settings in the SAP system (transaction code SPRO).
  
  Navigate to Sales and Distribution > Master Data > Business Partners > Define Customer Fields.
  Ensure that the necessary fields are created and activated.
  
  
  
  Review Configuration: Ensure that the configuration settings for customer master data are correctly set up. This includes checking the settings for customer account groups and field status.
  
  
  Data Consistency Check: Run data consistency checks to ensure that the customer master data is not corrupted. You can use transaction codes like SE11 (Data Dictionary) to check the structure of the relevant tables.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the customer fields. You can check this in the user roles and authorizations.
  
  
  Debugging: If the issue persists, consider debugging the transaction or program that is generating the error to identify where the system is failing to retrieve the customer fields.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific patches or updates that may address the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, and XD03 for creating, changing, and displaying customer master data.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for VKKICDR036 in the SAP Support Portal.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team or a consultant for further assistance.