How To Fix VKKICDA117 - Unable to process delete request for business lock

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDA - Messages for the ICDA Service

• Message number: 117

• Message text: Unable to process delete request for business lock

What causes this issue?

You want to set up the deletion of the business lock for an ICDA
business partner item. The relevant insurance object-business
partner-relationship does not have a corresponding business lock.

System Response

The following business lock does not exist:
Lock categoy: 22 (insurance object)
Process: &V1&
Lock reason: &V2&
From Date: &V3&
To Date: &V4&

How to fix this error?

The deletion of a business lock on an ICDA business partner relationship
requires an existing business lock on an insurance object-business
partner-relationship. Enter a lock reason, a start date and an end date
for which a relevant business lock exists on an insurance object-
business partner-relationship.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDA117 - Unable to process delete request for business lock ?

  The SAP error message VKKICDA117, which states "Unable to process delete request for business lock," typically occurs in the context of business locks in SAP, particularly when dealing with document processing or transaction handling. This error indicates that the system is unable to delete a business lock that is currently in place, which can prevent certain operations from being completed.
  Causes:
  
  Active Business Lock: The business lock may still be active, meaning that another process or user is currently using the resource that the lock is associated with.
  Transaction Inconsistency: There may be inconsistencies in the transaction data that prevent the lock from being released.
  System Errors: There could be underlying system errors or issues with the database that are preventing the deletion of the lock.
  User Permissions: The user attempting to delete the lock may not have the necessary permissions to perform this action.
  
  Solutions:
  
  Check Active Sessions: Verify if there are any active sessions or transactions that are holding the business lock. You may need to wait for these sessions to complete or terminate them if appropriate.
  Use Transaction Codes: Utilize transaction codes like SM12 (for lock entries) to check for existing locks and potentially delete them if they are no longer needed.
  Review Logs: Check the system logs (transaction SLG1) for any related error messages that might provide more context on why the lock cannot be deleted.
  User Permissions: Ensure that the user has the necessary permissions to delete the business lock. If not, consult with your SAP security administrator.
  System Restart: In some cases, a system restart may help clear any lingering locks or inconsistencies.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-level issue.
  
  Related Information:
  
  Business Locks: Business locks are used in SAP to prevent concurrent processing of the same data, ensuring data integrity during transactions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (system log), and SLG1 (application log) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the VKKICDA117 error and take appropriate action to resolve it.