How To Fix VKKICDA076 - Specify either an internal or external dunning recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKICDA - Messages for the ICDA Service

• Message number: 076

• Message text: Specify either an internal or external dunning recipient

What causes this issue?

You have specified internal identification &V1& and external
identification &V2& for the dunning recipient during the creation of or
change to an <LS>InsuranceCollectionDisbursementAgreement</>.
INCLUDE VKKICDA_GENTEXT_IDENTIFICAT OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Fill either the internal or the external identification for the dunning
recipient.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKICDA076 - Specify either an internal or external dunning recipient ?

  The SAP error message VKKICDA076 indicates that when processing dunning (a reminder for overdue payments), the system requires you to specify either an internal or external dunning recipient. This error typically occurs in the context of the dunning process in SAP, which is used to manage accounts receivable and follow up on overdue invoices.
  Cause:
  The error arises when the dunning program is executed without having a designated recipient for the dunning notice. This can happen due to several reasons:
  
  Missing Configuration: The dunning procedure may not be properly configured to include a recipient.
  Customer Master Data: The customer master record may not have the necessary information filled out, such as the dunning recipient details.
  Dunning Area: The dunning area may not be set up correctly, leading to the absence of a specified recipient.
  
  Solution:
  To resolve the VKKICDA076 error, you can take the following steps:
  
  
  Check Dunning Configuration:
  
  Go to the dunning configuration settings in SAP (Transaction code: OVA8).
  Ensure that the dunning procedure is correctly set up to include either an internal or external recipient.
  
  
  
  Review Customer Master Data:
  
  Access the customer master record (Transaction code: FD03 for display).
  Check the "Dunning" tab to ensure that the dunning recipient is specified. You may need to enter the details for either an internal recipient (e.g., a specific contact within your organization) or an external recipient (e.g., the customer’s billing address).
  
  
  
  Dunning Area Settings:
  
  Verify the settings for the dunning area (Transaction code: OVA6).
  Ensure that the dunning area is correctly assigned to the customer and that it has the necessary recipient information.
  
  
  
  Run Dunning Program Again:
  
  After making the necessary adjustments, rerun the dunning program (Transaction code: F150) to see if the error persists.
  
  
  
  Related Information:
  
  Dunning Procedures: Understand the different dunning procedures available in SAP and how they can be configured to suit your business needs.
  Customer Master Data Maintenance: Regularly review and maintain customer master data to ensure that all necessary fields are filled out correctly.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  By following these steps, you should be able to resolve the VKKICDA076 error and successfully process the dunning notices. If the issue persists, consider reaching out to your SAP support team for further assistance.