How To Fix VK20117 - Coinsurance share +/- sign differs from total amount +/- sign

SAP Error Message - Details

• Message type: E = Error

• Message class: VK20 - Messages for Reporting

• Message number: 117

• Message text: Coinsurance share +/- sign differs from total amount +/- sign

What causes this issue?

The +/- sign for the coinsurance share does not correspond to the +/-
sign for the total amount.

System Response

The system cancels processing.

How to fix this error?

Enter coinsurance shares with the same +/- sign as the underlying total
amount.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VK20117 - Coinsurance share +/- sign differs from total amount +/- sign ?

  The SAP error message VK20117, which states "Coinsurance share +/- sign differs from total amount +/- sign," typically occurs in the context of pricing and billing in SAP, particularly when dealing with insurance or co-payment scenarios. This error indicates that there is a mismatch between the sign of the coinsurance share and the total amount in a billing document or pricing condition.
  Cause:
  
  Sign Mismatch: The most common cause of this error is that the coinsurance share (the portion of the total amount that is the responsibility of the coinsurer) has a different sign (positive or negative) than the total amount. For example, if the total amount is positive, the coinsurance share should also be positive, and vice versa.
  Configuration Issues: There may be issues in the configuration of the pricing conditions or the way the coinsurance is set up in the system.
  Data Entry Errors: Manual data entry errors can lead to incorrect signs being assigned to amounts in the billing document.
  
  Solution:
  
  Check the Amounts: Review the billing document or pricing condition to ensure that the signs of the total amount and the coinsurance share are consistent. If the total amount is positive, the coinsurance share should also be positive.
  Adjust the Coinsurance Share: If you find that the coinsurance share has the wrong sign, correct it to match the total amount.
  Review Configuration: If the issue persists, check the configuration settings related to pricing and coinsurance in the SAP system. Ensure that the settings are correctly defined to handle coinsurance scenarios.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling coinsurance and pricing conditions.
  Testing: After making adjustments, test the changes in a development or quality assurance environment before applying them to the production system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition), VK12 (Change Condition), or VK13 (Display Condition) to review and adjust pricing conditions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling coinsurance in your version of SAP.
  User Exits or BAdIs: If custom logic is implemented in your SAP system, review any user exits or BAdIs that may affect the calculation of coinsurance shares.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in pricing and billing processes.