How To Fix VK336 - Customer hierarchy & does not exist

VK336 - Overview

• Message type: E = Error

• Message class: VK - Pflege und Bearbeitung von Konditionen

• Message number: 336

• Message text: Customer hierarchy & does not exist

What causes this issue?

Number &V1& was entered in the field <LS>customer hierarchy</> but
there is no customer hierarchy for number &V1&.

System Response

Entering number &V1& is not accepted.

How to fix this error?

Select a different number for the customer hierarchy.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VK336 - Customer hierarchy & does not exist ?

  The SAP error message VK336, which states "Customer hierarchy & does not exist," typically occurs in the context of sales and distribution (SD) when the system is unable to find a specified customer hierarchy in the master data. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Customer Hierarchy: The specified customer hierarchy has not been created or is not active in the system.
  Incorrect Hierarchy Assignment: The customer may not be assigned to the correct hierarchy or the hierarchy may not be assigned to the sales area.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the customer master records.
  Authorization Issues: The user may not have the necessary authorizations to access the customer hierarchy data.
  
  Solutions:
  
  
  Check Customer Hierarchy:
  
  Go to transaction code VD03 (Display Customer) or XD03 (Display Customer - General Data) and check if the customer hierarchy