How To Fix VII028 - Actual price is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: VII - Application Output Shipment Output Inbox

• Message number: 028

• Message text: Actual price is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VII028 - Actual price is missing ?

  The SAP error message VII028 "Actual price is missing" typically occurs in the context of the SAP system when dealing with pricing in the context of sales and distribution, particularly when dealing with condition records or pricing procedures. This error indicates that the system is unable to find an actual price for a particular item or transaction.
  Causes:
  
  
  Missing Condition Records: The most common cause is that there are no condition records defined for the pricing procedure being used. This means that the system cannot determine the price for the item.
  
  
  Incorrect Pricing Procedure: The pricing procedure assigned to the sales document may not be set up correctly or may not include the necessary condition types.
  
  
  Master Data Issues: The material master or customer master data may not have the necessary pricing information or may not be properly maintained.
  
  
  Sales Document Type: The sales document type being used may not be configured to allow for pricing or may not be linked to the correct pricing procedure.
  
  
  Currency Issues: If there are currency conversion issues or if the currency is not set up correctly, it may lead to the inability to determine the actual price.
  
  
  Solutions:
  
  
  Check Condition Records: Go to the condition records (transaction code VK11 or VK12) and ensure that the necessary condition types are maintained for the relevant material and customer combination.
  
  
  Review Pricing Procedure: Check the pricing procedure assigned to the sales document type. Ensure that it includes the necessary condition types and that they are correctly configured.
  
  
  Verify Master Data: Ensure that the material master and customer master data are correctly maintained. Check for any missing pricing information.
  
  
  Check Sales Document Type: Review the configuration of the sales document type in the SAP system to ensure it is set up to allow for pricing.
  
  
  Currency Configuration: Ensure that the currency settings are correct and that there are no issues with currency conversion.
  
  
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the pricing determination process and identify where it fails.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) for managing pricing conditions.
  SAP Notes: Check SAP Notes for any known issues or patches related to pricing errors.
  Documentation: Review SAP documentation on pricing procedures and condition records for a deeper understanding of how pricing is determined in the system.
  
  If the problem continues after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution.