How To Fix VHURL412 - No external customer name entered for conversion for account &1

SAP Error Message - Details

• Message type: E = Error

• Message class: VHURL - Messages for Returnable Packaging Account Processing

• Message number: 412

• Message text: No external customer name entered for conversion for account &1

What causes this issue?

No external customer name has been entered for the conversion of the
account statement data.

System Response

The account determined by the system does not match the customer
account data 100 %.

How to fix this error?

Check the conversion data for the account statement data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VHURL412 - No external customer name entered for conversion for account &1 ?

  The SAP error message VHURL412 indicates that there is no external customer name entered for conversion for a specific account. This error typically arises in the context of customer master data or when dealing with external systems that require a mapping of internal SAP customer accounts to external identifiers.
  Cause:
  The error can occur due to several reasons:
  
  Missing Data: The external customer name or identifier has not been maintained in the customer master record for the specified account.
  Configuration Issues: There may be issues with the configuration of the customer account or the mapping between internal and external identifiers.
  Data Migration Issues: If data was migrated from another system, the external customer names may not have been properly imported or mapped.
  
  Solution:
  To resolve the VHURL412 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD02 for general data or FD02 for company code data).
  Verify that the external customer name is filled in the relevant fields. If it is missing, enter the appropriate external customer name.
  
  
  
  Maintain External Identifiers:
  
  If your organization uses external identifiers for customers, ensure that these are properly maintained in the system. This can often be done in the customer master data under the relevant tab (e.g., "Control" or "Address").
  
  
  
  Review Configuration:
  
  Check the configuration settings related to customer accounts and external identifiers. This may involve reviewing the settings in the SAP Customizing Implementation Guide (IMG) under the relevant sections for customer account management.
  
  
  
  Data Migration Review:
  
  If the error occurred after a data migration, review the migration process to ensure that all necessary fields, including external customer names, were correctly populated.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling customer master data and external identifiers.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD02 - Change Customer (General Data)
  FD02 - Change Customer (Company Code Data)
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary permissions to view and edit customer master data.
  
  By following these steps, you should be able to identify and resolve the cause of the VHURL412 error in your SAP system.