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How To Fix VF762 - The reference billing document is archived.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VF - Billing

  • Message number: 762

  • Message text: The reference billing document is archived.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VF762 - The reference billing document is archived. ?

    The SAP error message VF762, which states "The reference billing document is archived," typically occurs when you are trying to process a billing document (such as creating a credit memo or a subsequent invoice) that references another billing document that has been archived. This means that the original billing document is no longer available in the active database but is instead stored in an archive for historical purposes.

    Cause:

    1. Archiving Process: The billing document you are trying to reference has been archived as part of the data management process in SAP. Archiving is done to improve system performance and manage data volume.
    2. Reference Document: The document you are trying to process relies on information from the archived billing document, which is not accessible in the current session.

    Solution:

    1. Access the Archive: If you need to view the archived billing document, you can use the SAP Archive Information System (transaction code SARA) to access archived documents. You may need to consult with your SAP Basis or system administrator to retrieve the archived document if necessary.
    2. Recreate the Document: If the archived document is not needed, and you have the necessary information, you may consider recreating the billing document in the system.
    3. Check Configuration: Ensure that the archiving settings and policies are appropriate for your business needs. If documents are being archived too quickly, you may need to adjust the archiving criteria.
    4. Consult Documentation: Review SAP documentation or consult with your SAP support team for specific steps related to your version of SAP and the archiving process.

    Related Information:

    • Archiving in SAP: Understand the archiving process in SAP, including how it works, the types of data that can be archived, and how to manage archived data.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and SARI (Archive Information System) for managing and accessing archived data.
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
    • User Permissions: Ensure that you have the necessary permissions to access archived documents or perform actions related to billing documents.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.

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