How To Fix VF402 - Mandate &1 is invalid or inactive on check date &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: VF - Billing

• Message number: 402

• Message text: Mandate &1 is invalid or inactive on check date &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VF402 - Mandate &1 is invalid or inactive on check date &2. ?

  The SAP error message VF402, which states "Mandate &1 is invalid or inactive on check date &2," typically occurs in the context of electronic invoicing or payment processing, particularly when dealing with direct debit mandates in the SAP system. This error indicates that the mandate referenced (identified by &1) is either not valid or has been marked as inactive on the specified check date (&2).
  Causes:
  
  Inactive Mandate: The mandate may have been deactivated or expired. This can happen if the customer has canceled the mandate or if it has reached its validity period.
  Incorrect Mandate Reference: The mandate number provided may be incorrect or does not exist in the system.
  Date Issues: The check date may fall outside the validity period of the mandate.
  Data Entry Errors: There may be typographical errors in the mandate number or the check date.
  Configuration Issues: There may be issues with the configuration of the mandate management in the SAP system.
  
  Solutions:
  
  Check Mandate Status: Verify the status of the mandate in the system. You can do this by navigating to the relevant transaction (e.g., transaction code FDM1 for managing mandates) and checking if the mandate is active and valid.
  Update Mandate: If the mandate is inactive, you may need to reactivate it or create a new mandate if the old one is no longer valid.
  Verify Data: Ensure that the mandate number and check date are entered correctly. Double-check for any typographical errors.
  Consult with Customer: If the mandate is inactive, consult with the customer to confirm whether they wish to continue with the direct debit arrangement and if they need to provide a new mandate.
  Review Configuration: If the issue persists, review the configuration settings related to mandate management in SAP to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM1 (Manage Mandates), FDM2 (Display Mandates), and FDM3 (Change Mandates).
  Documentation: Refer to SAP documentation or help files for detailed information on mandate management and direct debit processing.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to identify the cause of the VF402 error and implement the necessary solutions to resolve it.