How To Fix VELO804 - End customer role not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: VELO - Vehicle Management System

• Message number: 804

• Message text: End customer role not specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VELO804 - End customer role not specified ?

  The SAP error message VELO804, which states "End customer role not specified," typically occurs in the context of SAP's Vehicle Management System (VMS) or related modules where customer roles are defined for transactions involving end customers. This error indicates that the system is expecting a specific role to be assigned to the end customer, but it has not been provided.
  Cause:
  
  Missing Role Assignment: The end customer role has not been defined or assigned in the system for the specific transaction or document you are trying to process.
  Configuration Issues: There may be configuration settings in the system that are not properly set up to recognize or assign the end customer role.
  Data Entry Errors: The user may have missed entering the required information in the relevant fields during the transaction process.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Navigate to the customer master data in SAP and ensure that the end customer role is properly assigned. You can do this by using transaction codes like XD02 (Change Customer) or VD02 (Change Customer Sales Area).
  Ensure that the customer has the necessary roles assigned in the relevant views (e.g., Sales Area, Company Code).
  
  
  
  Review Configuration Settings:
  
  If you have access to configuration settings, check the settings related to customer roles in the relevant customizing transactions (e.g., SPRO).
  Ensure that the end customer role is defined in the system and that it is linked to the appropriate business processes.
  
  
  
  Data Entry Verification:
  
  Double-check the data entry for the transaction you are trying to process. Ensure that all required fields are filled out correctly, including any fields related to customer roles.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific module you are working with to understand the requirements for end customer roles.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) to manage customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to the VELO804 error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify customer roles in the system.
  
  By following these steps, you should be able to resolve the VELO804 error and ensure that the end customer role is properly specified in your SAP system.