How To Fix VELO802 - Master Warranty &1 is not an inbound warranty

SAP Error Message - Details

• Message type: E = Error

• Message class: VELO - Vehicle Management System

• Message number: 802

• Message text: Master Warranty &1 is not an inbound warranty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VELO802 - Master Warranty &1 is not an inbound warranty ?

  The SAP error message VELO802 indicates that the system is trying to process a master warranty that is not recognized as an inbound warranty. This typically occurs in the context of warranty management within SAP, particularly when dealing with warranty claims or processing warranty information.
  Cause:
  
  Incorrect Warranty Type: The master warranty being referenced may not be set up as an inbound warranty in the system. This could be due to configuration settings or the way the warranty was created.
  Data Entry Error: There may be a mistake in the data entry, such as referencing the wrong warranty number or type.
  Configuration Issues: The warranty management configuration in SAP may not be set up correctly, leading to the system not recognizing the warranty as an inbound warranty.
  Status of the Warranty: The warranty might be in a status that does not allow it to be processed as an inbound warranty.
  
  Solution:
  
  
  Check Warranty Configuration: Verify the configuration settings for the master warranty in the SAP system. Ensure that it is correctly defined as an inbound warranty.
  
  Navigate to the warranty configuration settings in the SAP system (usually found in the SPRO transaction under Logistics or Warranty Management).
  Ensure that the warranty type is set up correctly and that it allows for inbound processing.
  
  
  
  Validate Warranty Data: Check the specific warranty number being referenced in the error message.
  
  Use transaction codes like IW51 or IW52 to view warranty details and ensure that the warranty is active and correctly configured.
  Confirm that the warranty is indeed an inbound warranty and not a different type.
  
  
  
  Review Status: Check the status of the warranty. If it is inactive or in a status that does not allow processing, you may need to change its status or create a new warranty.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for warranty management to ensure that you are following the correct procedures for processing inbound warranties.
  
  
  Contact SAP Support: If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training Materials: Review any training materials or documentation related to warranty management in SAP to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the cause of the VELO802 error and implement a solution to resolve it.