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How To Fix VELO349 - Vehicles are assigned to different inquiries; enter customer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VELO - Vehicle Management System

  • Message number: 349

  • Message text: Vehicles are assigned to different inquiries; enter customer

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VELO349 - Vehicles are assigned to different inquiries; enter customer ?

    The SAP error message VELO349 indicates that there is an issue with vehicle assignments in relation to customer inquiries. This error typically arises in the context of vehicle management or sales and distribution processes where vehicles are linked to specific customer inquiries or orders.

    Cause:

    The error occurs when you attempt to process a vehicle that is associated with a different customer inquiry than the one currently being referenced. This can happen due to:

    1. Incorrect Vehicle Assignment: The vehicle you are trying to use is linked to a different customer inquiry or order.
    2. Multiple Inquiries: There are multiple inquiries for different customers, and the system is unable to determine which inquiry the vehicle should be associated with.
    3. Data Entry Errors: Mistakes in data entry, such as selecting the wrong vehicle or inquiry.

    Solution:

    To resolve the VELO349 error, you can take the following steps:

    1. Check Vehicle Assignment:

      • Verify which customer inquiry the vehicle is currently assigned to. You can do this by checking the vehicle master data or the inquiry details in the system.
    2. Select the Correct Inquiry:

      • If you are trying to process a vehicle for a specific customer inquiry, ensure that you have selected the correct inquiry in the system. If necessary, change the inquiry to match the vehicle's assignment.
    3. Reassign the Vehicle:

      • If the vehicle needs to be associated with a different inquiry, you may need to reassign it. This can typically be done in the vehicle management module or through the relevant transaction codes.
    4. Consult Documentation:

      • Review any relevant SAP documentation or user manuals that pertain to vehicle management and customer inquiries for additional guidance.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific configuration and setup.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VEHICLE related transactions that may be involved in vehicle management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the VELO349 error.
    • User Roles and Permissions: Ensure that you have the necessary permissions to access and modify vehicle and inquiry data in the system.

    By following these steps, you should be able to identify the cause of the VELO349 error and implement a solution to resolve it.

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