How To Fix VELO347 - No inquiry found for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: VELO - Vehicle Management System

• Message number: 347

• Message text: No inquiry found for customer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VELO347 - No inquiry found for customer &1 ?

  The SAP error message VELO347 "No inquiry found for customer &1" typically occurs in the context of the SAP Sales and Distribution (SD) module, particularly when dealing with inquiries or quotations. This error indicates that the system could not find any inquiry records associated with the specified customer.
  Cause:
  
  No Existing Inquiry: The most straightforward reason is that there are no inquiries created for the specified customer in the system.
  Incorrect Customer Number: The customer number provided may be incorrect or not formatted properly.
  Data Deletion: Inquiries may have been deleted or archived, making them unavailable for retrieval.
  Authorization Issues: The user may not have the necessary authorizations to view inquiries for that customer.
  Incorrect Selection Criteria: The selection criteria used to search for inquiries may be too restrictive or incorrect.
  
  Solution:
  
  Verify Customer Number: Check the customer number you are using to ensure it is correct and exists in the system.
  Create Inquiry: If no inquiries exist, you may need to create a new inquiry for the customer.
  Check Data: Look into the database or inquiry logs to see if inquiries have been deleted or archived.
  Review Authorizations: Ensure that the user has the necessary permissions to access inquiries for the specified customer.
  Adjust Selection Criteria: If you are using a report or transaction to search for inquiries, try broadening the selection criteria to see if any inquiries exist.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA11 (Create Inquiry) and VA12 (Change Inquiry) to manage inquiries.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the Sales and Distribution module to understand how inquiries are managed and the implications of missing data.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the VELO347 error effectively.