How To Fix VE552 - No printer found via user exit

SAP Error Message - Details

• Message type: E = Error

• Message class: VE - Message ID for condition analysis

• Message number: 552

• Message text: No printer found via user exit

What causes this issue?

You wanted to determine print parameters via a user exit. The user exit
you called, however, has not found a printer for application &v1& and
output type &v2&.
Header structure: &v3&
Item structure: &v4&

System Response

The output is rejected.

How to fix this error?

If required, make the relevant changes to the user exit.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VE552 - No printer found via user exit ?

  The SAP error message VE552 "No printer found via user exit" typically occurs when the system is unable to find a suitable printer for outputting documents, such as invoices or delivery notes, during the processing of a transaction. This can happen for various reasons, including configuration issues, user exit settings, or printer availability.
  Causes:
  
  User Exit Configuration: The user exit that determines the printer may not be configured correctly or may not return a valid printer.
  Printer Not Defined: The printer you are trying to use may not be defined in the SAP system or may not be assigned to the user or the output type.
  Output Type Settings: The output type settings may not be correctly configured to point to a valid printer.
  User Authorizations: The user may not have the necessary authorizations to access the printer.
  Network Issues: There may be network issues preventing the SAP system from communicating with the printer.
  Printer Status: The printer may be offline, out of paper, or experiencing other hardware issues.
  
  Solutions:
  
  
  Check User Exit Configuration:
  
  Review the user exit code (e.g., EXIT_SAPLV60B_001) to ensure it is correctly implemented and returns a valid printer.
  Ensure that the logic in the user exit is not inadvertently filtering out valid printers.
  
  
  
  Define Printer in SAP:
  
  Go to transaction SPAD (Spool Administration) and check if the printer is defined.
  Ensure that the printer is configured correctly and is active.
  
  
  
  Assign Printer to User:
  
  Check if the user has a default printer assigned in their user profile (transaction SU01).
  Ensure that the printer is assigned to the relevant output type in the output determination procedure.
  
  
  
  Check Output Type Configuration:
  
  Go to transaction NACE and check the configuration for the output type being used.
  Ensure that the output type is linked to the correct device type and that the printer is assigned.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the printer and perform printing tasks.
  
  
  
  Check Printer Status:
  
  Verify that the printer is online and functioning properly.
  Check for any hardware issues, such as paper jams or low ink.
  
  
  
  Test Printing:
  
  Perform a test print from the SAP system to see if the issue persists.
  Use transaction SP01 to check the spool requests and see if there are any errors related to the printing process.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  NACE: Output Types Configuration
  SU01: User Maintenance
  SP01: Spool Request Overview
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to printing and user exits.
  
  
  Documentation: Review SAP documentation on output management and user exits for further insights into configuration and troubleshooting.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the VE552 error message in SAP.