How To Fix VE517 - Teletex number could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: VE - Message ID for condition analysis

• Message number: 517

• Message text: Teletex number could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VE517 - Teletex number could not be determined ?

  The SAP error message VE517, which states "Teletex number could not be determined," typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with output determination for documents like sales orders, delivery notes, or invoices. This error indicates that the system is unable to find a valid Teletex number for the customer or the relevant output type.
  Causes:
  
  Missing Teletex Number: The customer master record may not have a Teletex number assigned. This is often the primary cause of the error.
  Output Type Configuration: The output type configuration may not be set up correctly to determine the Teletex number.
  Customer Master Data: The customer master data may be incomplete or incorrectly maintained.
  Output Condition Records: There may be missing or incorrect condition records for the output type that is being used.
  Partner Function: The partner function that is supposed to have the Teletex number may not be correctly defined or may be missing.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Ensure that the Teletex number is filled in the relevant section (usually under the "Address" tab).
  
  
  
  Review Output Type Configuration:
  
  Check the output type configuration in transaction NACE.
  Ensure that the output type is correctly configured to use the Teletex number.
  
  
  
  Maintain Output Condition Records:
  
  Use transaction NACE to check if the condition records for the output type are maintained.
  If not, create or adjust the condition records as necessary.
  
  
  
  Verify Partner Functions:
  
  Ensure that the partner function (e.g., sold-to party, ship-to party) that is supposed to have the Teletex number is correctly defined in the customer master.
  
  
  
  Check for User Exits or Enhancements:
  
  If there are any custom developments or enhancements that might affect output determination, review them to ensure they are functioning correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03 / VD03: Display Customer Master
  NACE: Output Types Configuration
  
  
  Documentation: Review SAP documentation related to output determination and customer master data maintenance for further insights.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the root cause of the VE517 error and implement the necessary corrections to resolve it.