How To Fix VDM_QM_CONTROL_BO004 - Cannot tighten or reset quality level &1 as it is locked by user &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: VDM_QM_CONTROL_BO - Messages of Business Objects for Quality Control

• Message number: 004

• Message text: Cannot tighten or reset quality level &1 as it is locked by user &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VDM_QM_CONTROL_BO004 - Cannot tighten or reset quality level &1 as it is locked by user &2. ?

  The SAP error message VDM_QM_CONTROL_BO004 indicates that a quality level cannot be tightened or reset because it is currently locked by another user. This typically occurs in the context of Quality Management (QM) processes where certain quality levels or statuses are being modified.
  Cause:
  
  User Lock: The quality level is locked by another user who is currently working on it. This lock prevents other users from making changes to ensure data integrity.
  Transaction in Progress: The user who has locked the quality level may be in the middle of a transaction that requires exclusive access to that data.
  System Configuration: There may be specific configurations or settings in the system that enforce locking mechanisms for quality levels.
  
  Solution:
  
  Identify the Locking User: Check who is currently locking the quality level. You can do this by using transaction code SM12 (Display and Delete Locks) to see the list of locks and identify the user.
  Contact the User: If possible, contact the user who has locked the quality level and ask them to complete their transaction or release the lock.
  Wait for Release: If the user is actively working on the transaction, you may need to wait until they finish and the lock is released automatically.
  Force Release (if necessary): If the user is no longer active or cannot be contacted, a system administrator may need to forcefully release the lock using transaction code SM12. However, this should be done with caution as it may lead to data inconsistencies.
  Review Process: Ensure that your processes are designed to minimize locking issues, such as avoiding long transactions or implementing better user communication.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes like SM12 (to view locks), SM21 (to check system logs), and ST22 (to check dumps) for troubleshooting.
  User Training: Ensure that users are trained on how to properly manage quality levels and understand the implications of locking.
  System Configuration: Review the configuration settings in the Quality Management module to ensure they align with your business processes and do not lead to unnecessary locking.
  
  By following these steps, you should be able to resolve the error and understand the underlying issues related to the locking of quality levels in SAP.