How To Fix VD_PDF004 - Document &1: Error determining sending country

SAP Error Message - Details

• Message type: E = Error

• Message class: VD_PDF - SD: Messages for Adobe Processing

• Message number: 004

• Message text: Document &1: Error determining sending country

What causes this issue?

The country of the sales organization &V2& does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Edit the address data for the sales organization in the Implementation
Guide (IMG). Enter the country.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VD_PDF004 - Document &1: Error determining sending country ?

  The SAP error message VD_PDF004 indicates that there is an issue with determining the sending country for a document, which is often related to the generation of PDF documents in SAP, particularly in the context of electronic invoicing or document output.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Missing Configuration: The sending country may not be properly configured in the system. This could be due to missing entries in the country-specific settings or output determination settings.
  
  
  Incorrect Master Data: The master data for the customer or vendor may not have the necessary country information filled in. This includes the address details in the customer or vendor master records.
  
  
  Output Type Settings: The output type used for the document may not be correctly set up to determine the sending country.
  
  
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary data to determine the sending country.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for output determination (Transaction SPRO).
  Ensure that the settings for the sending country are correctly defined for the relevant output type.
  
  
  
  Verify Master Data:
  
  Check the customer or vendor master data (Transaction XD03 for customers, XK03 for vendors).
  Ensure that the address details, including the country, are correctly maintained.
  
  
  
  Review Output Type Settings:
  
  Check the output type settings in the NAST table or through the output determination configuration.
  Ensure that the output type is correctly linked to the document type and that the necessary conditions are met.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the data required for determining the sending country.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the output determination process to identify where the failure occurs in determining the sending country.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO (Configuration)
  XD03 (Display Customer)
  XK03 (Display Vendor)
  NAST (Output Control)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  Documentation: Review SAP documentation related to output determination and electronic invoicing for further insights.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the VD_PDF004 error in your SAP system.