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How To Fix VD_PDF002 - Document &1: Error determining the serial numbers


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VD_PDF - SD: Messages for Adobe Processing

  • Message number: 002

  • Message text: Document &1: Error determining the serial numbers

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VD_PDF002 - Document &1: Error determining the serial numbers ?

    The SAP error message VD_PDF002, which states "Document &1: Error determining the serial numbers," typically occurs in the context of handling documents that involve serial numbers, such as delivery documents or invoices. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Missing Serial Number Data: The document may reference serial numbers that are not available in the system or have not been properly assigned.
    2. Incorrect Configuration: The configuration settings for serial number management may not be set up correctly in the system.
    3. Data Inconsistencies: There may be inconsistencies in the data related to the serial numbers, such as missing entries in the relevant tables.
    4. Authorization Issues: The user may not have the necessary authorizations to access the serial number data.
    5. Document Status: The document may be in a status that does not allow for serial number determination.

    Solutions:

    1. Check Serial Number Assignment: Verify that the serial numbers are correctly assigned to the relevant materials in the system. Ensure that the serial numbers exist and are active.
    2. Review Configuration Settings: Check the configuration settings for serial number management in the SAP system. Ensure that the settings align with the business processes.
    3. Data Consistency Check: Run consistency checks on the relevant tables to identify any missing or inconsistent data related to serial numbers.
    4. User Authorizations: Ensure that the user encountering the error has the necessary authorizations to view and manage serial numbers.
    5. Document Status Review: Check the status of the document in question. If it is in a status that does not allow for serial number determination, consider changing the status or processing the document differently.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Outbound Delivery), VF03 (Display Billing Document), or MB51 (Material Document List) to investigate the documents involved.
    • SAP Notes: Search for SAP Notes related to the error message or serial number management for any known issues or patches that may resolve the problem.
    • Documentation: Review SAP documentation on serial number management to understand the configuration and processes involved.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to diagnose and resolve the error message VD_PDF002 effectively.

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