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Message type: E = Error
Message class: VC - SD Customizing
Message number: 847
Message text: Reference customer & will not be deleted
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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VC847
- Reference customer & will not be deleted ?The SAP error message VC847, which states "Reference customer & will not be deleted," typically occurs when you attempt to delete a customer master record that is still being referenced in the system. This can happen for various reasons, such as:
Causes:
- Open Transactions: The customer may have open transactions, such as sales orders, invoices, or deliveries that reference the customer.
- Master Data Dependencies: The customer might be linked to other master data, such as contracts, credit management records, or other related entities.
- Configuration Settings: Certain configuration settings in the system may prevent the deletion of customer records that are still in use.
Solutions:
To resolve this error and successfully delete the customer record, you can follow these steps:
Check for Open Transactions:
- Use transaction codes like
VA03
(Display Sales Order),VF03
(Display Billing Document), orVL03N
(Display Outbound Delivery) to check if there are any open transactions related to the customer.- If there are open transactions, you will need to either complete or delete them before you can delete the customer record.
Review Related Master Data:
- Check if the customer is linked to any contracts, credit management records, or other master data. You can use transaction codes like
FD03
(Display Customer) to review the customer details.- If there are dependencies, you may need to remove or update those references.
Use the Deletion Flag:
- Instead of deleting the customer record outright, you can set a deletion flag for the customer. This can be done using transaction code
FD02
(Change Customer) and navigating to the "Control" tab to set the deletion flag.- This will prevent the customer from being used in future transactions while retaining the historical data.
Consult with Your SAP Administrator:
- If you are unsure about the dependencies or how to proceed, consult with your SAP administrator or support team. They can provide insights into the specific configurations and dependencies in your system.
Check for Customizations:
- If your organization has custom developments or enhancements, check if there are any custom validations that might be preventing the deletion of the customer record.
Related Information:
FD03
, FD02
, VA03
, VF03
, and VL03N
for managing customer data and transactions.By following these steps, you should be able to identify the cause of the VC847 error and take appropriate action to resolve it.
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