How To Fix VC848 - & can not be used as a reference customer

SAP Error Message - Details

• Message type: E = Error

• Message class: VC - SD Customizing

• Message number: 848

• Message text: & can not be used as a reference customer

What causes this issue?

The customer you entered uses a plant or a customer that is only
applied to intercompany billing within a sales organization. This
'type' of customer can not be used as a reference customer.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use a 'normal' customer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VC848 - & can not be used as a reference customer ?

  The SAP error message VC848 typically indicates that a specific customer cannot be used as a reference customer in the context of variant configuration. This error often arises in scenarios where the system is trying to assign a customer to a configuration profile or variant that does not meet certain criteria.
  Cause of Error VC848
  
  Customer Status: The customer may not be in a valid status to be used as a reference. For example, the customer might be marked as inactive or blocked.
  Missing Data: Required data for the customer might be missing, such as sales area data or other relevant master data.
  Configuration Settings: The configuration settings for the customer may not be set up correctly, preventing it from being used as a reference.
  Authorization Issues: The user may not have the necessary authorizations to access or use the customer as a reference.
  
  Solutions
  
  Check Customer Status: Verify that the customer is active and not blocked. You can do this by checking the customer master data in the SAP system.
  Complete Customer Data: Ensure that all necessary data for the customer is filled out correctly, including sales area data and any other relevant information.
  Review Configuration Settings: Check the configuration settings related to the customer and ensure they are set up correctly. This may involve reviewing the variant configuration settings.
  Authorization Check: Ensure that the user has the necessary authorizations to access and use the customer as a reference. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the error message and its context.
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), VA03 (Display Sales Order), and CU50 (Configuration Profile) to help diagnose the issue.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the VC848 error and implement a solution to resolve it.