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How To Fix VC463 - You can only enter an old currency if the customer is not registered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VC - SD Customizing

  • Message number: 463

  • Message text: You can only enter an old currency if the customer is not registered

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VC463 - You can only enter an old currency if the customer is not registered ?

    The SAP error message VC463, which states "You can only enter an old currency if the customer is not registered," typically occurs in the context of sales and distribution (SD) or financial transactions where currency settings are involved. This error is related to the handling of currencies in transactions, particularly when dealing with customers who have specific currency settings.

    Cause:

    1. Customer Registration: The error usually arises when a customer is registered in the system with a specific currency. If the system is set to only allow transactions in the current currency for registered customers, attempting to enter an old or different currency will trigger this error.
    2. Currency Settings: The system may have restrictions on using old currencies for transactions involving registered customers. This is often a configuration setting in the SAP system to prevent inconsistencies in financial reporting and transactions.
    3. Transaction Type: The type of transaction being processed may also dictate whether old currencies can be used. Certain transaction types may have stricter rules regarding currency usage.

    Solution:

    1. Check Customer Status: Verify if the customer is indeed registered in the system. If the customer should not be registered, you may need to change their status or create a new customer record that is not registered.
    2. Use Current Currency: If the customer is registered, you will need to use the current currency for the transaction instead of the old currency.
    3. Configuration Settings: If you have the necessary permissions, check the configuration settings in the SAP system related to currency handling for customers. This may involve consulting with your SAP administrator or a functional consultant to adjust the settings if necessary.
    4. Transaction Type Review: Review the transaction type being used and ensure it aligns with the currency policies set in the system.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling currency issues.
    • Documentation: Review the SAP documentation related to currency management in the Sales and Distribution module or Financial Accounting module, as this may provide insights into how to manage currency settings effectively.
    • User Roles and Permissions: Ensure that the user attempting the transaction has the appropriate roles and permissions to make changes to customer records or currency settings.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance based on your specific system configuration and business processes.

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