How To Fix VB004 - The check digit can not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: VB - Sales Documents: Logical Databases and Views

• Message number: 004

• Message text: The check digit can not be determined

What causes this issue?

The check digit for the ISR procedure can not be determined due to
urregular symbols in the number column &.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VB004 - The check digit can not be determined ?

  The SAP error message VB004: The check digit cannot be determined typically occurs in the context of sales and distribution (SD) when dealing with material master data, particularly when the system is trying to validate a material number or a customer number that requires a check digit.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Missing Check Digit Calculation: The system is unable to calculate the check digit for the material or customer number because the necessary data is incomplete or incorrectly formatted.
  Incorrect Number Format: The number being processed may not conform to the expected format, leading to an inability to compute the check digit.
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to number ranges or check digit algorithms.
  Data Entry Errors: Manual entry errors can lead to invalid data that cannot be processed correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Material/Customer Number: Ensure that the material or customer number you are trying to use is correctly entered and follows the expected format.
  Review Configuration: Check the configuration settings for the number ranges and check digit calculation in the SAP system. This can be done by:
  
  Navigating to the relevant configuration settings in the SAP IMG (Implementation Guide).
  Ensuring that the check digit calculation is properly set up for the relevant material or customer types.
  
  
  Use Transaction Codes: Use transaction codes like MM01 (for material creation) or XD01 (for customer creation) to create or modify the entries and ensure that the check digit is being calculated correctly.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve underlying issues.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the check digit calculation for your version of SAP.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system-level issue.
  
  Related Information:
  
  Check Digit Calculation: The check digit is often calculated using algorithms like the Luhn algorithm or other proprietary methods defined in the SAP system.
  Transaction Codes: Familiarize yourself with relevant transaction codes for material and customer management, as they can help in troubleshooting.
  SAP Notes: Search for SAP Notes related to error VB004 in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.